Lead Vocational Services Coordinator (Sign-On Bonus)

Peckham, Inc.; Battle Creek (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Peckham Inc. – Human Services – Battle Creek, Michigan is seeking a Vocational Services Coordinator to lead the Business Services Team, supervise staff, manage a small caseload, and ensure CARF and Peckham standards are met.

This role emphasizes person-centered case management, program evaluation, collaboration with community partners, and continuous service improvement to deliver high‑quality employment services.

Qualifications

• Bachelor’s degree in a related field and 2–3 years of experience helping individuals with disabilities or barriers to employment in vocational/human services.
• 1–2 years of experience leading, coaching, or mentoring others.
• Knowledge of program compliance requirements including documentation, audits, or reporting.

Responsibilities

• Provide leadership and supervision for all human service program operations within Peckham’s Business Services.
• Coach, train, set goals, encourage, and give feedback to staff.
• Collaborate with management to deliver high‑quality employment services.
• Offer clinical consultation for service plan development and progress tracking.
• Supervise case file records, program evaluation data, and quality documents.
• Lead vocational evaluation, situational assessment, and work adjustment training.
• Deliver person‑centered case management with individualized program plans and assistive technology.
• Process intake documents and maintain electronic case files.
• Provide one‑on‑one counseling and training as needed.
• Support HR functions including new hire orientation and FMLA management.
• Analyze needs to improve service quality and develop partnerships with community stakeholders.
• Advance continuous improvement in program design and customer service.
• Facilitate communication between services, operations, and headquarters.
• Provide counseling and crisis intervention as required.
• Promote Peckham’s vision, values, culture, and customer service.
• Maintain a safe and clean work environment.

Skills

Leadership

Coaching

Team supervision

Communication

Case management

Collaboration

Education

Bachelor's degree

Master's degree (preferred)

LPC or rehabilitation counselor certification (preferred)

Job description

Peckham Inc. – Human Services – Battle Creek, Michigan is seeking a Vocational Services Coordinator to lead the Business Services Team, supervise staff, manage a small caseload, and ensure CARF and Peckham standards are met.

This role emphasizes person-centered case management, program evaluation, collaboration with community partners, and continuous service improvement to deliver high‑quality employment services.