Lead Veterinary Technician - Team Leader & Advanced Care

Caring Hands Animal Hospital - Clarendon; Wildwood (MO); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan

Professional development

Employee pet discount

Job summary

Fox Creek Veterinary Hospital at Wildwood is seeking a Lead Veterinary Technician to provide skilled patient care and exceptional client service. The role supports doctors, manages workflow, and trains staff.

You should have at least 3 years of veterinary technician experience, including leadership, plus familiarity with veterinary management software such as SmartFlow and Cornerstone. Full-time schedule includes evenings, weekends, and holidays.

Qualifications

• Minimum of 3 years of experience as a veterinary technician, with at least 1 year in a leadership or supervisory role.
• Strong understanding of veterinary medical protocols, patient care, and hospital operations.
• Experience using veterinary management software (e.g., SmartFlow, Cornerstone) is highly preferred.

Responsibilities

• Manage technician and doctor workflow using Smart Flow and ensure the Cornerstone schedule is accurate and up to date, reflecting the actual hospital workflow of the day.
• Work with lead receptionist to ensure appropriate scheduling
• Perform lead self-evaluations and ensure they are presented to the Practice Manager (PM) monthly.
• Train all technicians to meet the standards of care and customer service set by Fox Creek, ensuring consistent knowledge of medical protocols, equipment use, and patient care procedures.
• Ensure onboarding and phase training is kept up to date.
• Ensure the team is consistently meeting Fox Creek's standards of care in all areas, including medical protocols, customer service, and patient management.
• Assume the Manager on Duty role as needed, including weekends and after-hours.

Skills

Veterinary technician experience

Leadership experience

Vet software proficiency

Tools

SmartFlow

Cornerstone

Job description

Fox Creek Veterinary Hospital at Wildwood is seeking a Lead Veterinary Technician to provide skilled patient care and exceptional client service. The role supports doctors, manages workflow, and trains staff.

You should have at least 3 years of veterinary technician experience, including leadership, plus familiarity with veterinary management software such as SmartFlow and Cornerstone. Full-time schedule includes evenings, weekends, and holidays.