Lead Veterinary Technician & Team Leader

Fox Creek Veterinary Hospital; Wildwood (MO); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan

Professional development

Employee pet discount

Job summary

Fox Creek Veterinary Hospital in Wildwood, MO is hiring a full-time Lead Veterinary Technician to provide skilled care to patients and excellent service to clients. The ideal candidate has at least 3 years as a veterinary technician, with 1 year in a leadership role, and experience with SmartFlow and Cornerstone.

The position requires open availability including evenings, overnights, weekends, and holidays, with shift differentials for some hours.

Qualifications

• 3+ years as a veterinary technician, with at least 1 year in a leadership role.
• Strong understanding of veterinary medical protocols and hospital operations.
• Experience with veterinary management software (SmartFlow, Cornerstone) preferred.

Responsibilities

• Lead technician workflow and ensure accurate scheduling using Smart Flow.
• Collaborate with lead receptionist to manage scheduling.
• Perform lead self-evaluations and present to PM monthly.
• Train technicians to maintain Fox Creek standards of care and customer service.
• Maintain onboarding and phase-training up to date.
• Ensure the team meets Fox Creek standards of care and patient management.
• Step into Manager on Duty role as needed, including weekends and after-hours.

Skills

Leadership experience

Team management

Client communication

Veterinary procedures

Tools

SmartFlow

Cornerstone

Job description

Fox Creek Veterinary Hospital in Wildwood, MO is hiring a full-time Lead Veterinary Technician to provide skilled care to patients and excellent service to clients. The ideal candidate has at least 3 years as a veterinary technician, with 1 year in a leadership role, and experience with SmartFlow and Cornerstone.

The position requires open availability including evenings, overnights, weekends, and holidays, with shift differentials for some hours.