Lead Veterinary Technician

Fox Creek Veterinary Hospital; Wildwood (MO); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan

Professional development

Employee pet discount

Job summary

Fox Creek Veterinary Hospital in Wildwood, MO is hiring a full-time Lead Veterinary Technician to provide skilled care to patients and excellent service to clients. The ideal candidate has at least 3 years as a veterinary technician, with 1 year in a leadership role, and experience with SmartFlow and Cornerstone.

The position requires open availability including evenings, overnights, weekends, and holidays, with shift differentials for some hours.

Qualifications

• 3+ years as a veterinary technician, with at least 1 year in a leadership role.
• Strong understanding of veterinary medical protocols and hospital operations.
• Experience with veterinary management software (SmartFlow, Cornerstone) preferred.

Responsibilities

• Lead technician workflow and ensure accurate scheduling using Smart Flow.
• Collaborate with lead receptionist to manage scheduling.
• Perform lead self-evaluations and present to PM monthly.
• Train technicians to maintain Fox Creek standards of care and customer service.
• Maintain onboarding and phase-training up to date.
• Ensure the team meets Fox Creek standards of care and patient management.
• Step into Manager on Duty role as needed, including weekends and after-hours.

Skills

Leadership experience

Team management

Client communication

Veterinary procedures

Tools

SmartFlow

Cornerstone

Job description

Salary:

$24.00 - $28.00 per hour, determined by the candidate's skills, experience, and qualifications. $1,500 Sign On Bonus

Schedule:

This is a full-time position. Our hospital operates 7 days a week, 8:00 AM - 8:00 PM. Candidates must have open availability, including evenings, overnight shifts, weekends, and holidays. Reliability and a team-oriented attitude are a must. Shift differentials are offered for eligible overnight and weekend hours.

Fox Creek Veterinary Hospital at Wildwood is hiring a full-time Lead Veterinary Technician

to provide skilled care to our patients and exceptional service to our clients. Our ideal candidate has experience in animal care, client communication, and veterinary procedures, with a passion for improving the lives of pets and their owners.

What to Expect

As you join our mission to provide outpatients with the level of care we would demand for our own pets, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities
• Employee pet discount because we know your pets are family, too.

Key Responsibilities:

• Manage technician and doctor workflow using Smart Flow and ensure the Cornerstone schedule is accurate and up to date, reflecting the actual hospital workflow of the day. Manage the use of Smart Flow with the team and ensure they are using it effectively.
• Work with lead receptionist to ensure appropriate scheduling
• Perform lead self-evaluations and ensure they are presented to the Practice Manager (PM) monthly.
• Train all technicians to meet the standards of care and customer service set by Fox Creek, ensuring consistent knowledge of medical protocols, equipment use, and patient care procedures.
• Ensure that all onboarding and phase training is kept up to date.
• Ensure that the team is consistently meeting Fox Creek's standards of care in all areas, including medical protocols, customer service, and patient management.
• Assume the Manager on Duty role as needed, including weekends and after-hours.

Qualifications:

• Minimum of 3 years of experience as a veterinary technician, with at least 1 year in a leadership or supervisory role.
• Strong understanding of veterinary medical protocols, patient care, and hospital operations.
• Experience using veterinary management software (e.g., SmartFlow, Cornerstone) is highly preferred.

About Fox Creek Veterinary Hospital in Wildwood, MO

Fox Creek Veterinary Hospital was founded in October 2000 with the mission to provide the very best care combined with the latest and most up-to-date facilities and equipment. Our staff, as a team, is dedicated through continuing education and compassion to provide our patients with the level of care we would demand for our own pets. As an AAHA-Accredited practice, these principles are our passion and by fulfilling them, we are living our dream of knowing that we make a difference by helping animals every day. We are happy to see Canine, Feline, Equine, and Pocket Pets!