Lead Veterinary Technician & Team Leader

Fox Creek Veterinary Hospital; Wildwood, Northern (MO, KY); Hybrid; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Paid time off

401(k)

Employee pet discount

Job summary

Fox Creek Veterinary Hospital in Wildwood, MO is hiring a full-time Lead Veterinary Technician. The position offers $24.00 - $28.00 per hour, with a $1,500 sign-on bonus.

The hospital operates 7 days a week, 8:00 AM - 8:00 PM, requiring open availability including evenings, overnights, weekends, and holidays. In this role you will supervise technician and doctor workflow, train staff to Fox Creek standards, onboard new hires, and possibly serve as Manager on Duty.

Qualifications

• Minimum of 3 years of experience as a veterinary technician, with at least 1 year in a leadership or supervisory role.
• Strong understanding of veterinary medical protocols, patient care, and hospital operations.
• Experience using veterinary management software (e.g., SmartFlow, Cornerstone) is highly preferred.

Responsibilities

• Manage technician and doctor workflow using Smart Flow and ensure the Cornerstone schedule is accurate and up to date, reflecting the actual hospital workflow of the day.
• Work with lead receptionist to ensure appropriate scheduling.
• Perform lead self-evaluations and ensure they are presented to the Practice Manager (PM) monthly.
• Train all technicians to meet the standards of care and customer service set by Fox Creek, ensuring consistent knowledge of medical protocols, equipment use, and patient care procedures.
• Ensure that all onboarding and phase training is kept up to date.
• Ensure that the team is consistently meeting Fox Creek's standards of care in all areas, including medical protocols, customer service, and patient management.
• Assume the Manager on Duty role as needed, including weekends and after-hours.

Skills

Leadership

Team coordination

Client communication

Veterinary care

Tools

SmartFlow

Cornerstone

Job description

Fox Creek Veterinary Hospital in Wildwood, MO is hiring a full-time Lead Veterinary Technician. The position offers $24.00 - $28.00 per hour, with a $1,500 sign-on bonus.

The hospital operates 7 days a week, 8:00 AM - 8:00 PM, requiring open availability including evenings, overnights, weekends, and holidays. In this role you will supervise technician and doctor workflow, train staff to Fox Creek standards, onboard new hires, and possibly serve as Manager on Duty.