Lead Veterinary Technician

Fox Creek Veterinary Hospital - Wildwood; Wildwood (MO); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan

Job summary

Fox Creek Veterinary Hospital - Wildwood is seeking a full-time Lead Veterinary Technician to provide skilled care to patients and exceptional service to clients. You will manage technician workflow, ensure compliance with veterinary protocols, and train staff. The ideal candidate will have a minimum of 3 years of experience as a veterinary technician with a strong understanding of hospital operations.

The position offers a comprehensive benefits package including medical, dental, vision insurance, paid time off, and professional development opportunities.

Qualifications

• Minimum of 3 years of experience as a veterinary technician.
• At least 1 year in a leadership or supervisory role.
• Strong understanding of veterinary medical protocols and hospital operations.

Responsibilities

• Manage technician and doctor workflow using Smart Flow.
• Train technicians to meet standards of care and customer service.
• Perform monthly self-evaluations and present to the Practice Manager.

Skills

Veterinary medical protocols

Patient care management

Client communication

Leadership

Veterinary management software

Tools

SmartFlow

Cornerstone

Job description

Lead Veterinary Technician

Salary: $24.00 - $28.00/hr.

Schedule: Our hospital operates seven days a week from 7:00 a.m. to 8:00 p.m. Candidates must have open availability, including evenings, weekends, and some holidays. Reliability and a positive, team-oriented attitude are essential.

Fox Creek - Wildwood is hiring a full-time Lead Veterinary Technician to provide skilled care to our patients and exceptional service to our clients. Our ideal candidate has experience in animal care, client communication, and veterinary procedures, with a passion for improving the lives of pets and their owners.

What to Expect as a Lead Vet Tech with Fox Creek - Wildwood

• Acomprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities

Key Responsibilities

• Manage technician and doctor workflow using Smart Flow and ensure the Cornerstone schedule is accurate and up to date, reflecting the actual hospital workflow of the day. Manage the use of Smart Flow with the team and ensure they are using it effectively.
• Work with lead receptionist to ensure appropriate scheduling.
• Perform lead self-evaluations and ensure they are presented to the Practice Manager (PM) monthly.
• Train all technicians to meet the standards of care and customer service set by Fox Creek, ensuring consistent knowledge of medical protocols, equipment use, and patient care procedures.
• Ensure that all onboarding and phase training is kept up to date.
• Ensure that the team is consistently meeting Fox Creek’s standards of care in all areas, including medical protocols, customer service, and patient management.
• Assume the Manager on Duty role as needed, including weekends and after-hours.

Qualifications

• Minimum of 3 years of experience as a veterinary technician, with at least 1 year in a leadership or supervisory role.
• Strong understanding of veterinary medical protocols, patient care, and hospital operations.
• Experience using veterinary management software (e.g., SmartFlow, Cornerstone) is highly preferred.