Lead Veterinary Receptionist

American Veterinary Group (AVG); Florida; On-site; USD 30,000 - 40,000; Full time

Job summary

A leading veterinary group is seeking a Lead Veterinary Receptionist to provide exceptional client service in a busy animal hospital. Responsibilities include supervising front desk operations, scheduling, and ensuring a welcoming environment for clients. Ideal candidates should possess strong communication and organizational skills, along with a passion for animal care. This full-time role offers various benefits, including health care plans and professional growth opportunities.

Benefits

Health care plans (Medical, Dental & Vision)

401k match

Paid time off (PTO)

Six weeks of paid parental leave

Work/life balance day off

Disability insurance options

Supplemental insurance options

Discounted veterinary care

Scrub allowance

Tuition assistance for veterinary technician students

Qualifications

• Prior customer service experience required.
• Ability to lift 40 lbs.
• Previous veterinary clinic experience preferred.

Responsibilities

• Supervising staff and answering calls.
• Scheduling appointments and greeting clients.
• Maintaining paperwork and reviewing invoices.

Skills

Customer Service

Communication

Organizational Skills

Job description

Join to apply for the Lead Veterinary Receptionist role at American Veterinary Group (AVG).

Location: Animal Medical Clinic at St. Johns

Application Deadline: 30 June 2025

Department: General Practice Hospitals

Description

Our hospital is seeking a Lead Veterinary Receptionist to provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital.

The Lead Veterinary Receptionist is responsible for front of house duties, which may include supervising staff, answering calls, scheduling appointments, greeting clients, maintaining paperwork, and reviewing invoices or discharge instructions. Clear communication and organizational skills are essential for success in this role.

Ideal Candidate

• Demonstrates professionalism, dependability, positive communication skills, and the ability to multi-task
• Energetic, with a strong work ethic and organizational skills
• Compassionate and caring
• Willing to work flexible hours, including weekends (holidays or Sundays optional)
• Ability to work independently and as part of a team
• Self-starter who can complete tasks without constant supervision

Skills, Knowledge, & Expertise

• Prior customer service experience
• Ability to lift 40 lbs
• Previous veterinary clinic experience

Benefits

• Health care plans (Medical, Dental & Vision)
• 401k match
• Paid time off (PTO)
• Six weeks of paid parental leave
• Work/life balance day off
• Disability insurance options
• Supplemental insurance options
• Discounted veterinary care
• Scrub allowance
• Hands-on and e-training
• Professional growth opportunities
• Tuition assistance for veterinary technician students

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industry: Veterinary Services