Lead Veterinary Assistant & Clinic Operations Leader

VetEvolve; Charlotte (NC); Presencial; USD 25.000 - 36.000; Jornada completa

Descripción de la vacante

VetEvolve in Charlotte, NC is seeking a Lead Veterinary Assistant to set the standard for patient care, mentor the team, and drive hospital operations.

You will assist veterinarians during exams and procedures, train staff, help with scheduling and inventory, ensure safety and sanitation, and maintain accurate medical records. This role offers a flexible schedule and 35–40 hours per week.

Formación

• High school diploma or equivalent required.
• Minimum of 3 years of veterinary assistant or related animal care experience required.
• Prior mentoring/training/leadership experience strongly preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to lift and carry up to 50 pounds and handle animals up to 130 pounds.
• Proficiency in veterinary practice management software and Microsoft Office.

Responsabilidades

• Model and reinforce exceptional patient care, client communication, and professional standards across the hospital.
• Provide mentorship, training, and day-to-day guidance to Veterinary Assistants, supporting skill development and performance consistency.
• Assist veterinarians during exams, diagnostics, treatments, and surgical procedures, serving as a clinical resource for the team.
• Safely restrain animals and ensure proper handling techniques are followed by all team members.
• Support onboarding and training of new Veterinary Assistants, reinforcing hospital protocols and clinical workflows.
• Monitor and support adherence to medical, safety, and sanitation protocols.
• Partner with the Practice Manager to identify opportunities for workflow improvements, efficiency gains, and enhanced patient care.
• Assist with scheduling, coverage coordination, and task prioritization for Veterinary Assistants as needed.
• Support inventory management, stocking of clinical supplies, and organization of treatment and exam areas.
• Serve as a point of escalation for clinical support questions and operational concerns within the assistant team.
• Ensure accurate medical record documentation, treatment plan entry, and charge capture.
• Maintain compliance with all safety, confidentiality, and patient care protocols.
• Perform all standard Veterinary Assistant duties as needed to support hospital operations.
• Perform other duties as assigned by the Practice Manager.

Conocimientos

Mentoring experience

Communication skills

Organizational skills

Problem-solving

Leadership

Practice management software

Microsoft Office

Educación

High school diploma

Herramientas

Vet practice management software

Microsoft Office

Descripción del empleo

VetEvolve in Charlotte, NC is seeking a Lead Veterinary Assistant to set the standard for patient care, mentor the team, and drive hospital operations.

You will assist veterinarians during exams and procedures, train staff, help with scheduling and inventory, ensure safety and sanitation, and maintain accurate medical records. This role offers a flexible schedule and 35–40 hours per week.