Mixed Pet Veterinary Hospital - Veterinary Assistant/Technician

VetEvolve; Charlotte (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

VetEvolve in Charlotte, NC is seeking a Lead Veterinary Assistant to set the standard for patient care, mentor the team, and drive hospital operations.

You will assist veterinarians during exams and procedures, train staff, help with scheduling and inventory, ensure safety and sanitation, and maintain accurate medical records. This role offers a flexible schedule and 35–40 hours per week.

Qualifications

• High school diploma or equivalent required.
• Minimum of 3 years of veterinary assistant or related animal care experience required.
• Prior mentoring/training/leadership experience strongly preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to lift and carry up to 50 pounds and handle animals up to 130 pounds.
• Proficiency in veterinary practice management software and Microsoft Office.

Responsibilities

• Model and reinforce exceptional patient care, client communication, and professional standards across the hospital.
• Provide mentorship, training, and day-to-day guidance to Veterinary Assistants, supporting skill development and performance consistency.
• Assist veterinarians during exams, diagnostics, treatments, and surgical procedures, serving as a clinical resource for the team.
• Safely restrain animals and ensure proper handling techniques are followed by all team members.
• Support onboarding and training of new Veterinary Assistants, reinforcing hospital protocols and clinical workflows.
• Monitor and support adherence to medical, safety, and sanitation protocols.
• Partner with the Practice Manager to identify opportunities for workflow improvements, efficiency gains, and enhanced patient care.
• Assist with scheduling, coverage coordination, and task prioritization for Veterinary Assistants as needed.
• Support inventory management, stocking of clinical supplies, and organization of treatment and exam areas.
• Serve as a point of escalation for clinical support questions and operational concerns within the assistant team.
• Ensure accurate medical record documentation, treatment plan entry, and charge capture.
• Maintain compliance with all safety, confidentiality, and patient care protocols.
• Perform all standard Veterinary Assistant duties as needed to support hospital operations.
• Perform other duties as assigned by the Practice Manager.

Skills

Mentoring experience

Communication skills

Organizational skills

Problem-solving

Leadership

Practice management software

Microsoft Office

Education

High school diploma

Tools

Vet practice management software

Microsoft Office

Job description

Who is VetEvolve?

VetEvolve is a network of veterinary practices built to support the people delivering care and the practices they lead. We combine clinical insight with operational strength to give our teams the support, tools, and structure they need to thrive, without losing what makes each practice unique. We are intentionally focused on growth, not as an end in itself, but as a way to strengthen our practices, expand access to care, and create more opportunities for our teams.

Guided by our values: Care First. Better Together. Grow Forward. Own It. We create an environment where veterinary professionals can do their best work, build meaningful careers, and deliver exceptional care. Growth with intention. Care without compromise.

Lead Veterinary Assistant

Compensation : $XX–$XX/hour, commensurate with licensure and experience

PositionSummary:

The Lead Veterinary Assistant is a senior clinical support leader responsible forsettingthe standard for patient care, team performance, and operational excellence within the hospital. In addition to performing advanced Veterinary Assistant duties, the Lead Veterinary Assistant serves as a mentor, trainer, and process improvement partner for the Practice Manager and veterinary team. This role may include direct supervision of Veterinary Assistants and plays a key role in ensuring consistency, efficiency, and high-quality clinical support.

PrimaryResponsibilities:

• Model and reinforce exceptional patient care, client communication, and professional standards across the hospital.

• Provide mentorship, training, and day-to-day guidance to Veterinary Assistants, supporting skill development and performance consistency.

• Assistveterinarians during exams, diagnostics, treatments, and surgical procedures, serving as a clinical resource for the team.

• Safely restrain animals and ensure proper handling techniques are followed by all team members.

• Support onboarding and training of new Veterinary Assistants, reinforcing hospital protocols and clinical workflows.

• Monitor and support adherence to medical, safety, and sanitation protocols.

• Partner with the Practice Manager toidentifyopportunities for workflow improvements, efficiency gains, and enhanced patient care.

• Assistwith scheduling, coverage coordination, and task prioritization for Veterinary Assistants as needed.

• Support inventory management, stocking of clinical supplies, and organization of treatment and exam areas.

• Serve as a point of escalation for clinical support questions and operational concerns within the assistant team.

• Ensureaccuratemedical record documentation, treatment plan entry, and charge capture.

• Maintain compliance with all safety, confidentiality, and patient care protocols.

• Perform all standard Veterinary Assistant duties as needed to support hospital operations.

• Perform other duties as assigned by the Practice Manager.

Qualifications:

• High school diploma or equivalent required.

• Minimum of 3 years of veterinary assistant or related animal care experiencerequired.

• Prior experience mentoring, training, or leading peers strongly preferred.

• Strong communication, organization, and problem-solving skills.

• Demonstrated ability to lead by example and foster a collaborative, positive team environment.

• Proficiencyin veterinary practice management software and Microsoft Office applications.

• Ability to remain composed and professional in high-stress or emotionally charged situations.

• Able to work safely around cleaning chemicals, anesthetic gases, radiation, zoonotic diseases, and animal bodily fluids.

• Ability to lift and carry up to 50 pounds and safely handle animals up to 130 pounds.

• Comfortable sitting, standing, walking, bending, and kneeling for extended periods throughout the workday.

• Professional, neat appearance consistent with hospital standards.

Hours:

• Must be able toworka flexible schedule and be available for scheduling during all hours the practice is open to support hospital operations.
• Typically 35-40 hours/week. Rotating Saturday schedule.

Compensation and Benefits:

• We offer a comprehensive benefits package that includes medical, dental, and vision coverage. In addition, employees are eligible toparticipatein our401(k) retirementplan. Other benefits include paid time off, paidholidaysand access to employeeassistanceprogram.

Ready to Learn More?

We look forward to learning about your unique priorities and goals and working together with our local hospital teams to support you.