Lead Vet Tech - Specialty Services (Neuro/Ophtho/Cardio)

The Friedman School of Nutrition Science and Policy; Grafton (MA); On-site; USD 47,000 - 63,000; Full time

Job summary

The Foster Hospital for Small Animals in Massachusetts is seeking a Senior Veterinary Technician - Specialty Services Supervisor to lead Neurology, Ophthalmology, and Cardiology teams. The role blends hands-on clinical care with leadership, mentorship, and teaching responsibilities in a busy academic hospital setting.

You'll oversee technicians, coordinate procedures, manage scheduling and budgets, and help maintain safety and infection control while delivering exceptional client experiences and

Qualifications

• Associate's Degree or equivalent plus 5 years of relevant experience.
• Proven leadership, conflict resolution, and problem solving skills.
• Ability to multitask and manage responsibilities across multiple services.
• Demonstrated commitment to excellent internal and external customer service.
• Strong interpersonal skills; able to work independently and collaboratively.
• Ability to remain calm in a fast paced, high stress environment.
• Understanding of HR principles and regulatory compliance.
• Strong medical terminology and veterinary pharmacology knowledge.
• Required technical skills: IV catheterization, phlebotomy, dosage calculations, fluid therapy.
• Proficiency with electronic medical records.
• Ability to lift up to 50 lbs with or without accommodation.
• Certified Veterinary Technician (CVT) in good standing.

Responsibilities

• Oversee clinical care provided by veterinary technicians across specialty sections.
• Assist clinicians, students, and technicians with procedures, treatments, and diagnostics.
• Coordinate patient care across clinical and administrative teams to ensure efficiency and continuity.
• Ensure timely completion of diagnostic tests and assist with advanced procedures.
• Partner with client service teams to deliver an excellent client experience for appointments, procedures, and hospitalizations.
• Communicate with clients regarding treatment plans, education, discharge instructions, and medications.
• Teach and mentor veterinary students and student technicians.
• Train, orient, and support new veterinary technicians
• Collaborate with supervisors and hospital leadership to support daily operations.
• Manage technician scheduling and resource allocation across sections.
• Oversee recruiting, interviewing, hiring, and onboarding of new technicians.
• Provide coaching, feedback, performance reviews, and professional development support.
• Organize continuing education opportunities for team members.
• Troubleshoot operational issues and elevate concerns appropriately.
• Assist with budget preparation, verify expenses, oversee equipment needs, and manage supply purchasing.
• Manage overtime monitoring, weekly payroll submission, and controlled substance inventory.
• Ensure compliance with hospital policies, including safety and infection control.

Skills

Leadership experience

Multitasking

Customer service

Interpersonal skills

HR compliance understanding

Medical terminology

Veterinary pharmacology knowledge

CVT credential

Physical strength

Education

Associate's Degree or equivalent

Certified Veterinary Technician (CVT) credential

Tools

Electronic Medical Records (EMR) software

Job description

The Foster Hospital for Small Animals in Massachusetts is seeking a Senior Veterinary Technician - Specialty Services Supervisor to lead Neurology, Ophthalmology, and Cardiology teams. The role blends hands-on clinical care with leadership, mentorship, and teaching responsibilities in a busy academic hospital setting.

You'll oversee technicians, coordinate procedures, manage scheduling and budgets, and help maintain safety and infection control while delivering exceptional client experiences and