Lead UX Researcher, AI & Developer Platforms

Arm; Seattle (WA); Hybrid; USD 212,000 - 286,000; Full time

Job summary

Arm is shaping the software foundations that bring intelligence from cloud to edge. As part of the AI & Developer Platforms team, you will lead high-impact UX research focused on how developers build, optimize and deploy AI-enabled software across Arm’s ecosystem.

This role sits at the intersection of developer experience, AI platforms and hardware-aware software. You will study surfaces developers use every day—tools, GUIs, CLIs, APIs, documentation, runtimes, workflows and agent-mediated

Qualifications

• Proven experience leading complex UX research initiatives in product/platform/dev tooling/AI.
• Strong command of qualitative and quantitative research methods.
• Experience crafting research strategy and influencing product direction without formal authority.
• Ability to influence senior team members through clear insight and business-relevant recommendations.
• Fluency in developer tools, AI platforms, enterprise software or related ecosystems.
• Strong systems thinking and connecting developer needs across workflows and platforms.
• Excellent written and verbal communication skills for leadership discussions.

Responsibilities

• Shape strategic UX research across AI & Developer Platforms, ensuring well-defined priorities and measurable impact.
• Define the future of AI-native developer experience across tools, GUIs, CLIs, APIs, documentation and runtimes.
• Identify high-value research questions and pragmatic approaches to inform product decisions.
• Bring external developer, customer and partner insight into Arm’s decisions.
• Translate findings into design principles and recommendations to boost confidence and adoption.
• Represent developer needs in planning and leadership forums, especially where hardware targets and ecosystems influence the experience.
• Raise research quality by sharing methods and mentoring peers.

Skills

UX research leadership

Qualitative & quantitative methods

Research strategy

Influence without authority

Developer tools / AI platforms

Systems thinking

Communication skills

Education

Master’s degree in HCI / related field

Experience researching AI-native UX

Familiarity with developer platforms & AI frameworks

External research / field studies

Represent research externally

Hands-on AI for UX research

Job description

Arm is shaping the software foundations that bring intelligence from cloud to edge. As part of the AI & Developer Platforms team, you will lead high-impact UX research focused on how developers build, optimize and deploy AI-enabled software across Arm’s ecosystem.

This role sits at the intersection of developer experience, AI platforms and hardware-aware software. You will study surfaces developers use every day—tools, GUIs, CLIs, APIs, documentation, runtimes, workflows and agent-mediated