Lead UX Designer — People Engagement Experience

Amazon; Seattle (WA); On-site; USD 118,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Parental leave

Paid time off

Job summary

Amazon is seeking a UX Designer for the People Engagement Experience (PEX) to shape the design of services used by millions of Amazonians. You will lead design efforts across desktop and mobile, collaborating with product managers, researchers, and engineers to deliver accessible, delightful experiences.

The role emphasizes user-centered design, research insights, and strong collaboration across teams. A portfolio demonstrating end-to-end design work is required, along with 4+ years of

Qualifications

• 4+ years of design experience.
• Have an available online portfolio.
• Bachelor's degree or above in design, human-computer interaction (HCI).
• Experience delivering design solutions for projects of large scope and complexity.
• Experience presenting designs and collaborating with all levels of the organization.
• Experience creating prototypes or highly detailed wire-frames.
• Experience in managing UX Design and rapid prototyping efforts.
• Experience working on multi-team, cross-disciplinary projects.
• Experience reviewing user research and data to build a strategic and user-friendly design.

Responsibilities

• Lead the design of useful, usable, accessible, and desirable products in a team environment.
• Understand customer's needs and mental models through UX research, market analysis, metrics, and feedback.
• Assist in defining business requirements to assist in developing use cases and high-level requirements while raising the bar on design and delighting customers.
• Design the information architecture, workflows, interface, and interaction flow of the service and customer experiences.
• Display a passion for innovating in new solutions that are helpful and delightful for customers.
• Assume ownership for the end-to-end product experiences and features across desktop, mobile and more.
• Manage the user experience design of multiple products.
• Contribute to the vision for the organization and influence product strategic roadmap, as well as to the discovery, strategy and concept design phases of a project.
• Champion user-centered design culture. Drive creative process and collaboration with cross-functional partners to propose new ideas and strategies.

Skills

UX design

Portfolio

Education

Bachelor's degree in design or HCI

Job description

Amazon is seeking a UX Designer for the People Engagement Experience (PEX) to shape the design of services used by millions of Amazonians. You will lead design efforts across desktop and mobile, collaborating with product managers, researchers, and engineers to deliver accessible, delightful experiences.

The role emphasizes user-centered design, research insights, and strong collaboration across teams. A portfolio demonstrating end-to-end design work is required, along with 4+ years of