Lead UX Designer - Healthcare Tech (Hybrid)

Archer; Boston (MA); On-site; USD 95,000 - 140,000; Full time

Job summary

Archer, in partnership with athenahealth, is seeking a seasoned UX Designer to shape experiences in healthcare software. You will work with product and engineering to solve complex clinical and operational problems through UX strategy, research, and design execution.

You will balance strong design craft with practical decision-making to move work forward in a large, regulated product environment. This role reports to the UI & UX Design Manager.

Qualifications

• Bachelor’s degree in Design, HCI, or related field, or equivalent practical experience.
• 5+ years of professional experience in digital product design.
• Experience delivering strong design deliverables across visual, interaction, and prototyping.
• Experience planning, facilitating, analyzing, and presenting user research.
• Experience in an agile software development environment.

Responsibilities

• Lead discovery and framing of user-centered problems across complex product areas.
• Facilitate visioning sessions and translate ideas into sketches, flows, wireframes, and prototypes.
• Conduct and synthesize user research, heuristic reviews, and client feedback to inform design decisions.
• Partner with product and engineering throughout agile planning, development, and release cycles to ensure design intent is carried through implementation.
• Develop interaction models and workflows that simplify complex user, system, and data relationships.
• Present design concepts, recommendations, and tradeoffs to product, clinical, and engineering stakeholders.
• Mentor junior designers through design reviews, feedback, and day-to-day collaboration.
• Support team-level design practices and process improvements that strengthen consistency and quality.
• Use AI tools to accelerate design exploration, prototyping, and refinement while applying judgment to select, adapt, and validate outputs before sharing with partners.
• Travel required 20% annually.

Skills

UX strategy

User research

Prototyping

Communication

Education

Bachelor’s degree in Design or related field

Tools

Figma

Prototyping tools

AI design tools

Job description

Archer, in partnership with athenahealth, is seeking a seasoned UX Designer to shape experiences in healthcare software. You will work with product and engineering to solve complex clinical and operational problems through UX strategy, research, and design execution.

You will balance strong design craft with practical decision-making to move work forward in a large, regulated product environment. This role reports to the UI & UX Design Manager.