Lead UX Designer: Enterprise Design Systems & Prototyping

Cricket Wireless LLC.; Bothell (WA); On-site; USD 144,000 - 216,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement

Paid Time Off

Paid Parental Leave

Disability Benefits

Life Insurance

Employee wellness programs

Employee discounts

Job summary

AT&T is seeking a Lead UX Designer in Bothell, WA to drive high-impact customer experiences across web and mobile platforms. You will translate user needs and business goals into scalable, accessible solutions, leading complex customer journeys and contributing to enterprise design systems.

You will collaborate with product managers, engineers, and content writers, leveraging AI tools to accelerate ideation and prototyping while ensuring human-centered design.

Qualifications

• Bachelor’s degree in UX design, HCI, visual communication, or similar.
• Five+ years of related experience; in-house or creative agency experience a plus.
• Portfolio featuring structural design for various customer journeys.
• Robust understanding of UX fundamentals with a curiosity for emerging technologies.
• Knowledgeable in digital brand experience and customer-focused thinking.
• Experience making data-driven design decisions to drive engagement and conversion.
• Familiar with accessibility standards, responsive design, and modern design tools with advanced expertise in Figma, including component architecture, library management, and design token systems.
• Proven experience designing, building, and evolving enterprise-scale design systems, including component governance, documentation, and accessibility standards while balancing consistency, flexibility, and engineering feasibility.
• Ability to effectively prompt, evaluate, and refine AI-generated design concepts while applying UX best practices and human judgment.

Responsibilities

• Lead design efforts across multiple products and journeys to ensure a cohesive customer experience.
• Utilize AI-enabled design and prototyping tools to accelerate ideation and production-ready experiences.
• Collaborate to align foundational design with overarching strategies across campaigns and sites.
• Partner with writers, PMs, engineers, and design systems teams to translate needs into reusable components.
• Identify opportunities to improve design processes and style guides across projects.
• Design production-ready component libraries in Figma from atoms to organisms, ensuring accessibility and documentation.
• Mentor designers through reviews, critiques, and knowledge sharing.
• Facilitate cross-team alignment on UX approaches amidst ambiguity and constraints.
• Incorporate usability testing results into design decisions.

Skills

UX leadership

Figma proficiency

AI-assisted design

Accessible design

Communication

Education

Bachelor’s degree in UX design or related field

Tools

Figma Make

Loveable

Adobe Firefly

Claude Code

Workfront

Job description

AT&T is seeking a Lead UX Designer in Bothell, WA to drive high-impact customer experiences across web and mobile platforms. You will translate user needs and business goals into scalable, accessible solutions, leading complex customer journeys and contributing to enterprise design systems.

You will collaborate with product managers, engineers, and content writers, leveraging AI tools to accelerate ideation and prototyping while ensuring human-centered design.