Lead UX Designer

American Society of Interior Designers; Boston (MA); On-site; USD 80,000 - 120,000; Full time

Job summary

Join a forward-thinking company as a Lead UX Designer, where your passion for user-centered design will drive impactful improvements in healthcare delivery. You'll lead strategic design efforts for innovative VBC data dashboards, collaborating closely with product and engineering teams. This role is pivotal in transforming complex healthcare insights into actionable solutions, enhancing patient care and business outcomes. If you're eager to tackle challenging design problems and champion a user-centric approach, this opportunity is perfect for you. Become part of a vibrant team dedicated to making healthcare accessible and sustainable for all.

Benefits

Commuter support

Employee assistance programs

Tuition assistance

Collaborative workspaces

Flexible work arrangements

Qualifications

• 5+ years of hands-on design experience.
• Strong command of user-centered research methods.
• Excellent conceptual design competencies.

Responsibilities

• Conduct user research to support strategic initiatives.
• Define and model experiences based on research.
• Deliver detailed designs and coordinate with engineering.

Skills

User-centered research

Conceptual design

Information architecture

Stakeholder management

Communication skills

Education

Bachelor's degree in Design or related field

Job description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for a Lead UX Designer to join our Value-Based Care Analytics and Performance (VBCAP) zone. Your job will be to lead several strategic, definition, and design efforts for multiple teams focusing on our product suite of VBC data dashboards and exploration tools. This role is instrumental in surfacing insights to our customers about what opportunities for quality and contract performance improvement exist and directing them to actions they can take to improve patient care and meet critical business goals.

But enough about us, let’s talk about you.

You are passionate about design that’s informed by user-centered research. You love digging into meaty, complex problems while finding ways to drive incremental improvements towards a long-term vision. You look forward to collaborating, not only with other designers on the team but with your teammates in product and engineering. You bring curiosity, empathy, and an open mind to everything you do. If you want to be a champion for the healthcare teams that use our product, and you’re interested in driving a forward-leaning approach to healthcare, we’d love you to join the team.

The Team: Our VBCAP zone is on the leading edge of a revolution in healthcare delivery. The UX team, working closely with its product and engineering partners are driving new experiences in the complex healthcare delivery ecosystem.

Job Responsibilities

• User research and discovery to support strategic initiatives

• Experience definition, modeling and strategy to turn research into actionable concepts

• Detailed designs of experiences that deliver on discovery and definition work

• Coordinating design delivery with engineering and product to iterate and adjust based on user feedback

Typical Qualifications

• Strong command of user-centered research (qualitative and/or quantitative)

• Excellent conceptual design competencies, including modeling

• Demonstrated excellence in crafting information architectures

• Strong stakeholder management and communication skills

• 5+ years of hands-on design experience

About athenahealth

Here’s ourvision:To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

What’s unique about our locations?
From an historic, 19thcentury arsenal to a converted, landmark power plant,allofathenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our10offices across the United States and India —plus numerous remote employees —all work to modernize the healthcare experience, together.

Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story.athenahealth develops andimplements products and services that support US healthcare: It’sour chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talentedemployees — orathenistas, as we call ourselves — spark the innovation and passion needed to accomplishour goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where everyathenistafeels comfortable bringing theirbestselves to work.

Our size makes a difference, too: We are small enoughthatyourindividual contributionswill stand out— butlarge enoughto grow your career with ourresources and established business stability.

Giving back is integral to our culture. OurathenaGivesplatform strives tosupport food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’sCorporate Social Responsibility(CSR)program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

What can we do for you?
Along with health and financial benefits,athenistasenjoy perks specific to eachlocation, including commuter support, employee assistance programs, tuition assistance,employeeresource groups, and collaborativeworkspaces— some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, includingbook clubs, external speakers, and hackathons. And weprovideathenistaswithacompany culturebased onlearning,the support of anengaged team,andan inclusive environment where all employees are valued.

We alsoencourage a better work-life balance forathenistaswith our flexibility. Whilewe know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,full-time. With consistent communication and digital collaboration tools, athenahealthenablesemployees to find a balance that feels fulfilling and productive for each individual situation.

athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us [e-mail] for assistance.

https://www.athenahealth.com/careers/equal-opportunity