Lead UX Designer

Grainger; Chicago (IL); Remote; USD 111,000 - 186,000; Full time

Job summary

An established industry player is looking for a Lead User Experience Designer to enhance user interactions across various platforms. This role involves collaborating with teams to create intuitive designs, conducting user research, and developing comprehensive documentation. With a focus on enterprise applications, the position offers flexibility for remote work and a chance to impact the user experience significantly. Join a company that values innovation and inclusivity while enjoying competitive compensation and comprehensive benefits from day one.

Benefits

Medical, dental, vision, and life insurance

18 paid time off days

6 holidays per year

6% company contribution to 401(k)

Employee discounts

Tuition reimbursement

Financial counseling

Maternity and paternity leave benefits

Free therapy sessions

Qualifications

• 5+ years of UX experience with Agile teams, enterprise B2B experience preferred.
• Work samples demonstrating problem-solving, empathy, and design skills.

Responsibilities

• Collaborate with cross-functional teams to design user experiences.
• Create concepts, wireframes, and detailed user flows.
• Conduct user testing and research to refine experiences.

Skills

User Experience Design

Wireframing

Prototyping

User Testing

Agile Methodologies

Communication Skills

Education

Degree in Human-Centered Design

Equivalent in HCI or related fields

Tools

Design and Testing Tools

Job description

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About Grainger

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan, and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million MRO products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers access to over 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.

Work Location Type

Remote

Compensation

The anticipated base pay range for this position is $111,500 - $185,800.

Rewards and Benefits

Benefits start on day one and include:

• Medical, dental, vision, and life insurance with coverage from day one and 6 free therapy sessions annually.
• 18 paid time off days and 6 holidays per year.
• 6% company contribution to a 401(k) plan, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing, and financial counseling.
• Maternity and paternity leave benefits.

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Role Overview

We are seeking a Lead User Experience Designer to craft experiences for Grainger's enterprise applications and customer solutions, ensuring seamless, intuitive interactions across web, mobile, and device platforms. This role reports to the Director of User Experience Design and offers flexibility for remote or hybrid work, with some travel required.

Responsibilities

• Collaborate with cross-functional teams to design user experiences for customers and internal users.
• Align design patterns and prioritize features with other UX/UI designers.
• Facilitate user and stakeholder discussions to define needs.
• Create concepts, wireframes, and detailed user flows.
• Translate requirements into interaction designs considering technical and business constraints.
• Evaluate and improve current user experiences.
• Present and communicate design rationale effectively.
• Develop comprehensive design documentation.
• Conduct user testing and research to refine experiences.

Qualifications

• 5+ years of UX experience with Agile teams; enterprise B2B experience preferred.
• Degree or equivalent in Human-Centered Design, HCI, or related fields.
• Experience with complex business processes and internal tools.
• Proficiency in wireframing, design, and testing tools.
• Experience with design systems and responsive web design.
• Strong communication and collaborative skills.
• Work samples demonstrating problem-solving, empathy, and design skills.

We are committed to equal employment opportunity and fostering an inclusive environment. If accommodations are needed during the application process, please inform us.