Lead Trust Officer, Wealth Management

Arvest Bank; Rogers (AR); On-site; USD 89,250 - 111,560; Full time

Job summary

Arvest Bank’s Wealth Management division seeks an experienced Trust Officer 3 to administer and develop fiduciary relationships, managing highly complex portfolios with substantial asset value. You will guide account activity, ensure compliance, and coordinate with Tax, Investments, and Operations to resolve issues.

Responsibilities include expanding client relationships, coordinating with a Trust Investment Officer, and interpreting legal documents for discretionary distributions, applying high

Qualifications

• 7-8 years of experience in trust administration.
• Completion of Personal Trust Curriculum Level 1, 2 & 3 American Bankers Association or related training within 1-3 years of hire date.
• Excellent knowledge of fiduciary management techniques, investments, tax, and legal issues.
• Excellent knowledge of accounting principles.
• Excellent knowledge of Bank’s products and services.
• Excellent skills/knowledge with the trust accounting systems.
• Relevant work experience may be substituted for the Bachelor’s degree requirement.
• Relevant military experience is considered for veterans and transitioning service members.

Responsibilities

• Maintain and expand existing customer relationships in a current and appropriate condition while soliciting new business from the client base by promoting bank services and products to meet or exceed annual revenue and growth targets.
• Establish a call plan and work with a Trust Investment Officer to regularly call on the high potential clients and centers of influence.
• Interact with clients, resolving account problems with all areas of the Bank to ensure quality service is provided and clients’ needs are met.
• Provide customers with information and assistance regarding investment strategies and relationship management.
• Review accounts for compliance with internal policies and procedures, federal regulations, local laws, and legal documents.
• Interpret legal documents and determine both discretionary and non-discretionary distributions, acting with a high degree of independent judgment and accountability.
• Maintain and develop extensive client, professional, public, governmental, and internal bank contacts for communications, service, and counseling in bank trust and investment matters, serving as a key representative of the Trust Division to centers of influence.
• Maintain a high level of professional educational awareness in order to keep current on industry issues and regulations while also maintaining knowledge of trust products, services, policies and procedure to answer questions and resolve customer inquiries and potential problems.
• Perform complex administrative duties, which include Regulation 9 reviews, non-discretionary distributions. Monitor and approve overdrafts and prepare client reports and special projects.
• Coordinate activities with the Trust Division’s Tax Services, Investments, and Operations department to resolve related issues.
• Process, vet, and approve outgoing wire transfer requests with an established approval limit, ensuring proper approval and documentation are obtained prior to submission.
• Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to job duties. This includes, but is not limited to, completing compliance training and adhering to internal procedures and controls, reporting any known violations of compliance policy, laws, or regulations, and reporting any suspicious customer and/or account activity.
• Other duties and special projects may be assigned.

Skills

Trust administration

Fiduciary management

Investments knowledge

Tax knowledge

Bank products knowledge

Trust accounting systems

Education

Bachelor’s degree

Master’s degree (preferred)

Tools

Trust accounting software

Job description

Arvest Bank’s Wealth Management division seeks an experienced Trust Officer 3 to administer and develop fiduciary relationships, managing highly complex portfolios with substantial asset value. You will guide account activity, ensure compliance, and coordinate with Tax, Investments, and Operations to resolve issues.

Responsibilities include expanding client relationships, coordinating with a Trust Investment Officer, and interpreting legal documents for discretionary distributions, applying high