Lead Transportation Assistant

U.S. Department of Veterans Affairs; St. Louis (MO); In loco; USD 52.000 - 68.000; Tempo pieno

Descrizione del lavoro

U.S. Department of Veterans Affairs is seeking a Lead Transportation Assistant within the Veterans Transportation Service (VTS) at VA St. Louis Health Care System.

The incumbent serves as the primary contact to Veterans for transportation needs and works with VTS leadership on workload forecasting, scheduling design, procedure development, and quality improvement. This federal role requires time-in-grade eligibility, specialized experience with transportation regulations, contract

Competenze

• One year of specialized experience equivalent to at least the GS-06 grade in the Federal service.
• Knowledge and application of transportation regulations, methods and practices.
• Ability to interpret contracts for transportation services and maintain documentation.

Mansioni

• Lead Transportation Assistant and primary contact to Veterans for transportation needs.
• Collaborate on workload forecasting, scheduling design, and process improvement.
• Support the ongoing operational flow of the VTS program and related procedures.

Conoscenze

Attention to Detail

Customer Service

Decision Making

Flexibility

Teamwork

Reading Comprehension

Self-Management

Stress Tolerance

Interpersonal Skills

Strumenti

MS Office

Descrizione del lavoro

This position is a Lead Transportation Assistant in the Veterans Transportation Service (VTS) and VA St. Louis Health Care System (VASTLHCS) and acts as primary contact to Veterans for transportation needs. The incumbent works with the VTS Supervisory, Transportation Assistant for workload forecasting, scheduling design, procedure development, and quality improvement implementation, modification of processes, evaluation, and ongoing operational flow of the program.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/28/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: knowledge and application of an extensive body of transportation regulations, methods and practices to perform a wide variety of interrelated or nonstandard transportation support assignments and resolve a wide range of problems, ability to interpret contracts for transportation services, how to organize and maintain documentation and records supporting the VTS and associated programs, office automation abilities, to include knowledge of email system, MS Office, spreadsheets, and other equipment, ability to retrieve data and electronic records for reports and measurements. You will be rated on the following Competencies for this position: Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Reading Comprehension Self-Management Stress Tolerance Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work requires no special physical demands, but will require some physical effort such as standing, walking, bending, or sitting. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.