Lead Training Delivery & Vendor Performance

AT&T; Dallas (TX); On-site; USD 105,600 - 158,400; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Adoption Reimbursement

Disability Benefits

Employee discounts up to 50%

Job summary

AT&T seeks a Lead Training Delivery professional in Dallas, Texas, to manage enterprise-wide training programs with a focus on vendor and call center environments. This role is pivotal for ensuring employee development and achieving business goals through effective training strategies.

The ideal candidate will have over 5 years of experience, strong skills in quality implementation, and the ability to assess and respond to training needs. This position includes excellent benefits and a salary range of $105,600 to $158,400 annually.

Qualifications

• 5+ years of experience in training delivery or related field.
• Experience creating vendor performance scorecards.
• Strong experience partnering with business stakeholders.

Responsibilities

• Lead the delivery of training programs across National Distribution.
• Own performance management processes for vendors.
• Evaluate training impact and ensure alignment with business standards.

Skills

Training delivery

Learning & Development

Quality standards implementation

Stakeholder management

Data analysis

Education

Bachelor’s degree in Organizational Development or related field

Job description

AT&T seeks a Lead Training Delivery professional in Dallas, Texas, to manage enterprise-wide training programs with a focus on vendor and call center environments. This role is pivotal for ensuring employee development and achieving business goals through effective training strategies.

The ideal candidate will have over 5 years of experience, strong skills in quality implementation, and the ability to assess and respond to training needs. This position includes excellent benefits and a salary range of $105,600 to $158,400 annually.