Lead Ticketing & Scanning Supervisor

Vail Resorts; Mercersburg (Franklin County); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Free employee passes

Discounted lift tickets for friends/fm

Free skiing lessons

Housing available

401(k) retirement plan

Employee assistance program

Training & development

Referral program

Job summary

Vail Resorts in Pennsylvania is hiring for a Winter Seasonal position with an hourly wage of $21.50–$26.88. The role includes supervising the scanning department, coaching staff, and coordinating with lift operations to ensure efficient maze setups.

The job requires strong communication, leadership, and skiing/riding ability, and offers housing, training, and advancement opportunities within a large mountain resort network.

Qualifications

• Excellent communication skills (English) and ability to present information in group settings.
• Ability to lead others.
• Proficiency with Microsoft Office.
• Willingness to learn company computer applications.
• Intermediate or above skiing and riding skills.
• Willing and able to work outdoors in all alpine weather conditions.
• Ability to stand for the entire shift.
• Willingness to multi-task and make solid decisions.

Responsibilities

• Supervise the daily operations and safety of the scanning department.
• Be a point of escalation to support scanning equipment issues, ticket/pass problems, and ticket/pass misuse.
• Monitor daily job performance of the team, as well as provide and document coaching and discipline.
• Monitor staffing levels, and make adjustments as needed.
• Report and staff safety incidents to the manager immediately.
• Plan and assist with orientations, trainings, and payroll
• Perform audits to track the performance of the scanning team.
• Work with the lift operations team to ensure efficiency of maze set ups.
• Other duties as assigned

Skills

Excellent communication

Ability to lead others

Microsoft Office

Company computer applications

Skiing/riding ability

Job description

Vail Resorts in Pennsylvania is hiring for a Winter Seasonal position with an hourly wage of $21.50–$26.88. The role includes supervising the scanning department, coaching staff, and coordinating with lift operations to ensure efficient maze setups.

The job requires strong communication, leadership, and skiing/riding ability, and offers housing, training, and advancement opportunities within a large mountain resort network.