Ticket Scanning Lead — Mountain Resort Ops

Vail Resorts; Hidden Valley (PA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Free ski passes for employees

Free ski/snowboard lessons

Employee discounts on lodging, gear, &

Wellness benefits & training

Job summary

Vail Resorts is hiring a Ticket Checker Lead for the winter season. The role involves supervising the scanning department, ensuring safety, and guiding the team in a busy alpine environment.

Starting wage ranges from 21.50 to 26.88 USD per hour, with full-time shifts and seasonal employment for 2026/2027. Candidates should enjoy outdoor work and have strong communication and leadership skills.

Qualifications

• Excellent communication skills (English) and ability to present information in group settings.
• Ability to lead others.
• Intermediate or above skiing and riding skills.
• Willing and able to work outdoors in all alpine weather conditions.
• Ability to stand for the entire shift.
• Proficiency with Microsoft Office.
• Willingness to learn company computer applications.

Responsibilities

• Supervise the daily operations and safety of the scanning department.
• Be a point of escalation to support scanning equipment issues, ticket/pass problems, and ticket/pass misuse.
• Monitor daily job performance of the team, and provide coaching and discipline.
• Monitor staffing levels, and make adjustments as needed.
• Report and staff safety incidents to the manager immediately.
• Plan and assist with orientations, trainings, and payroll.
• Perform audits to track the performance of the scanning team.
• Work with the lift operations team to ensure efficiency of maze set ups.
• Other duties as assigned

Skills

Communication

Leadership

Skiing skills

Outdoor work

Multi-tasking

Microsoft Office

Learning company systems

Tools

Microsoft Office

Job description

Vail Resorts is hiring a Ticket Checker Lead for the winter season. The role involves supervising the scanning department, ensuring safety, and guiding the team in a busy alpine environment.

Starting wage ranges from 21.50 to 26.88 USD per hour, with full-time shifts and seasonal employment for 2026/2027. Candidates should enjoy outdoor work and have strong communication and leadership skills.