Lead Ticket Checker

Vail Resorts; Bennington (NH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free passes for employees

Discounted lift tickets for friends &

Free ski lessons

Lodging, food, gear discounts

401(k) Retirement Plan

Employee Assistance Program

Excellent training and development

Referral Program

Job summary

Vail Resorts is seeking a Ticket Checker Lead for the winter season in New Hampshire. You will oversee the ticket scanning department, supervise daily operations, ensure safety, and escalate equipment or ticket issues while coaching staff.

The ideal candidate leads with a friendly, detail-oriented approach, enjoys outdoor alpine work, and can communicate effectively in English. This full-time seasonal role offers wage incentives and opportunities for growth within the ski resort environment.

Qualifications

• Excellent communication skills (English) and ability to present information in group settings.
• Ability to lead others.
• Intermediate or above skiing and riding skills.
• Willing and able to work outdoors in all alpine weather conditions.
• Ability to stand for the entire shift.
• Ability to multi-task and make solid decisions.
• Proficiency with Microsoft Office.
• Willingness to learn company computer applications.

Responsibilities

• Supervise the daily operations and safety of the scanning department.
• Be a point of escalation to support scanning equipment issues, ticket/pass problems, and ticket/pass misuse.
• Monitor daily job performance of the team, as well as provide and document coaching and discipline.
• Monitor staffing levels, andmake adjustmentsas needed.
• Report and staff safety incidents to the managerimmediately.
• Plan andassistwith orientations, trainings, and payroll
• Perform audits to track the performance of the scanning team.
• Work with the lift operations team to ensureefficiencyof maze set ups.
• Other duties as assigned

Skills

Communication skills

Leadership

Skiing/riding skills

Outdoor work

Standing endurance

Multi-tasking

Microsoft Office

Company applications

Tools

Microsoft Office

Job description

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

As a Ticket Checker Lead, you will help providean experience of a lifetimefor our guests and other employees. The Team Leader will oversee the daily operations of the ticket scanning department. You should be a leader who is friendly, approachable, anddetail-oriented. The ideal candidate should enjoy working outdoors in alpine weather conditions.

Job Specifications:

Starting Wage: $21.92/hr - $29.22/hr

Employment Type: Winter Seasonal 2026/2027

Shift Type: Full Time hours available

Minimum Age:At least 18 years of age

Housing Availability: No

Job Responsibilities:

Supervise the daily operations and safety of the scanning department.

Be a point of escalation to support scanning equipment issues, ticket/pass problems, and ticket/pass misuse.

Monitor daily job performance of the team, as well as provide and document coaching and discipline.

Monitor staffinglevels, andmake adjustmentsas needed.

Report and staff safety incidents to the managerimmediately.

Plan andassistwith orientations, trainings, and payroll

Perform audits to track the performance of the scanning team.

Work with the lift operations team to ensureefficiencyof maze set ups.

Other duties as assigned

Job Requirements:

Excellent communication skills (English) and ability to present information in group settings.

Ability to lead others.

Intermediate or above skiing and riding skills

Willing and able to work outdoors in all alpine weather conditions.

Ability to stand for the entire shift.

Ability to multi-task and make solid decisions.

Proficiencywith Microsoft Office.

Willingness to learn company computer applications.

The expected pay range is$21.92/hr - $29.22/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.