Lead Ticket Checker

Vail Resorts; Boswell (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free employee passes

Employee discounts

401(k) retirement plan

Employee Assistance Program

Training and development

Referral program

Job summary

Vail Resorts is seeking a Ticket Checker Lead for the 2026/2027 Winter Season. The role oversees the ticket scanning team, ensuring smooth operations and guest safety in alpine conditions. Strong communication and leadership are essential, with the ability to work outdoors and stand for long shifts.

You will manage coaching, payroll support, audits, and cross-team collaboration with lift operations while delivering an exceptional guest experience in a high-energy resort environment.

Qualifications

• Strong communication and leadership abilities.
• Able to ski/ride at an intermediate level.
• Willing to work outdoors in alpine weather conditions.
• Stand for the full shift and multitask effectively.
• Proficient with Microsoft Office and basic computer applications.

Responsibilities

• Supervise the daily operations and safety of the scanning department.
• Be a point of escalation to support scanning equipment issues, ticket/pass problems, and ticket/pass misuse.
• Monitor daily job performance of the team, and provide coaching and discipline.
• Monitor staffing levels, and make adjustments as needed.
• Report and staff safety incidents to the manager immediately.
• Plan and assist with orientations, trainings, and payroll.
• Perform audits to track the performance of the scanning team.
• Work with the lift operations team to ensure efficiency of maze set ups.
• Other duties as assigned

Skills

Communication

Leadership

Skiing skills

Outdoor work

Stamina

Multi-tasking

Tech adoption

Tools

Microsoft Office

Job description

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

As a Ticket Checker Lead, you will help providean experience of a lifetimefor our guests and other employees. The Team Leader will oversee the daily operations of the ticket scanning department. You should be a leader who is friendly, approachable, anddetail-oriented. The ideal candidate should enjoy working outdoors in alpine weather conditions.

Job Specifications:

Starting Wage: $2.83/hr - $7.77/hr

Employment Type: Winter Seasonal 2026/2027

Shift Type: Full Time hours available

Minimum Age:At least 18 years of age

Housing Availability: No

Job Responsibilities:

• Supervise the daily operations and safety of the scanning department.
• Be a point of escalation to support scanning equipment issues, ticket/pass problems, and ticket/pass misuse.
• Monitor daily job performance of the team, as well as provide and document coaching and discipline.
• Monitor staffinglevels, andmake adjustmentsas needed.
• Report and staff safety incidents to the managerimmediately.
• Plan andassistwith orientations, trainings, and payroll
• Perform audits to track the performance of the scanning team.
• Work with the lift operations team to ensureefficiencyof maze set ups.
• Other duties as assigned

Job Requirements:

• Excellent communication skills (English) and ability to present information in group settings.
• Ability to lead others.
• Intermediate or above skiing and riding skills
• Willing and able to work outdoors in all alpine weather conditions.
• Ability to stand for the entire shift.
• Ability to multi-task and make solid decisions.
• Proficiencywith Microsoft Office.
• Willingness to learn company computer applications.

The expected pay range is$2.83/hr - $7.77/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.