Lead Terminal Operations Supervisor

BWC Terminal Holdings LLC; Houston (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

BWC Terminal Holdings LLC in Houston, Texas, seeks a Terminal Supervisor to lead shift operations, enforce safety, and drive productivity across the terminal. You will mentor operators, coordinate with the Operations Manager, and ensure procedures are followed.

You will collaborate with customers, agents, and surveyors while maintaining regulatory compliance and accurate records. This role demands strong leadership and hands-on safety stewardship.

Qualifications

• Associate or bachelor’s degree preferred, or equivalent industry-related Supervisor experience.
• Minimum 3-5 years’ experience as a terminal operator or in a related field, such as terminal operations, pipelines, refineries, chemical plants, or tank vessels.
• Knowledge of and ability to manage staff

Responsibilities

• Directly supervise and coordinate the terminal's operations. Assist the Operations Manager / Terminal Manager with staff recruitment, training, performance management, and corrective actions.
• Direct, assign, and guide the operations staff to complete the operations service orders, as per procedures, and perform said duties when needed.
• Assign daily work activities at the start of the shift to align work with competent operators performing the Operations tasks, as well as making sure any employee's training is aligned with the correct trainer for the task they are training on.
• Observe and make recommendations regarding the efficiency of the Terminal’s operational processes.
• Assist in planning and coordinating customer service activities in consultation with the Operations Manager / Terminal Manager. Act as the primary contact for customers in conjunction with the Assistant Terminal Manager or Terminal Manager.
• Follows and ensures compliance of staff with all regulations and laws.
• Maintains proper record keeping, including but not limited to Operations Service Orders, Work Orders, Training, and Time Keeping.
• Train and mentor operators, verifying core competencies and understanding of operational procedures. Complete periodic spot checks to validate proper training.
• Ensure that all equipment not in operating order is taken out of production and that repairs and maintenance of equipment are timely resolved, and ensure a work order record is provided.
• Work with HSEQ and write permits such as safe work, hot work, confined space, and LOTO.
• Assist the HSSE representative in developing, implementing, and enforcing company policies and procedures to promote and ensure a safe and environmentally responsible workplace. Approve contractor qualifications in consultation with the HSSE department and procurement. Ensure contractors are following all The Company policies/procedures, including compliance with regulatory requirements.
• Conduct safety meetings and daily inspections.
• Ensure all transfer loads/discharges are carried out per The Company polices and regulations, including ensuring appropriate product level in loading/unloading, coordinating the logistics and movement of conveyances.
• Direct tank cleaning activities, along with waste logistics.
• Assist the Assistant Terminal Manager / Terminal Manager in defining the scope, cost estimate, and goal of projects. Assist the Terminal Manager with the management of the projects, including RFPs/bids, budget monitoring, vendor/contractor management, specs monitoring, and compliance issues.
• May assist the Assistant Terminal Manager / Terminal Manager in conducting customer and regulatory audits and inspections.
• Prepare and submit various management reports promptly.
• Plan and complete special projects as assigned by management, including serving on The Company committees.
• Demonstrate commitment to continuous efficiency improvement.
• Ability to read and understand Safety Data Sheets (SDS’s)
• Interact and communicate with staff and co-workers professionally and appropriately and respond to and give feedback respectfully and positively.
• Take the initiative to identify problems, use judgment to find appropriate solutions, and follow through on resolving issues promptly.
• Support team efforts, actively work to generate respect and enthusiasm, cooperate with others, and actively learn from other team members.
• Report to work on time, prepared to perform the duties of the position, and willing to perform the duties as workload necessitates.
• Conduct employee performance evaluations.
• Mentor, coach, and assist in improving employee skill sets.
• Work with Human Resources to ensure compliance with company policies and procedures and/or bargaining unit contracts as well as local, state, and federal laws. Coordinate activities with Human Resources to ensure that recruitment, retention, employee relations, performance management, and other human resource issues are effectively and efficiently carried out.
• Supervisors shall comply and ensure that assigned employees are compliant with applicable regulatory and company health, safety, environmental, and security requirements. Supervisors, and assigned employees, are expected to complete required training in a timely manner; perform duties in a safe and environmentally sound manner; and immediately report injuries/illnesses, environmental spills/releases, and any unsafe acts or conditions to supervision in support of continual improvement of the company's health, safety, environmental, and security performance.
• NOTE: Other duties may be assigned as needed.

Skills

Leadership

Safety management

Operations supervision

Training & coaching

Communication

Education

Associate degree or bachelor’s degree preferred

Job description

BWC Terminal Holdings LLC in Houston, Texas, seeks a Terminal Supervisor to lead shift operations, enforce safety, and drive productivity across the terminal. You will mentor operators, coordinate with the Operations Manager, and ensure procedures are followed.

You will collaborate with customers, agents, and surveyors while maintaining regulatory compliance and accurate records. This role demands strong leadership and hands-on safety stewardship.