Lead Terminal Operations Manager

Saia; Ellenwood (GA); On-site; USD 90,000 - 140,000; Full time

Job summary

Saia is seeking a Terminal Operations Manager to plan and run a busy terminal. You will direct daily activities, coordinate staffing, and ensure safe, efficient operations while meeting customer expectations. The role involves data-driven analysis to optimize performance and compliance with regulations.

A strong leadership profile and hands-on management style are valued. The position calls for a Bachelor's degree in business or a related field and at least five years of terminal operations

Qualifications

• Bachelor’s degree in business or a related field.
• 5+ years of terminal operations experience.
• Knowledge of Microsoft Office and transportation management applications.
• Ability to work flexible hours.

Responsibilities

• Directs and coordinates the activities of terminal employees to provide cost effective, timely, and quality service to customers.
• Investigates customer complaints and resolves problems.
• Provides the necessary equipment, tools, and training to staff to ensure safe and efficient operations.
• Coordinates staffing levels and work scheduling to maximize terminal productivity.
• Oversees compliance with company policies and procedures, safety rules, and governmental regulations.
• Uses software, data, and analytics to optimize operations, track production metrics, and anticipate and resolve problems.
• Interviews, selects, and onboards terminal employees.
• Facilitates good employee relations through motivation, feedback, and coaching.

Skills

Flexible hours

Education

Bachelor’s degree in business or related field

Tools

Microsoft Office

Transportation management applications

Job description

Saia is seeking a Terminal Operations Manager to plan and run a busy terminal. You will direct daily activities, coordinate staffing, and ensure safe, efficient operations while meeting customer expectations. The role involves data-driven analysis to optimize performance and compliance with regulations.

A strong leadership profile and hands-on management style are valued. The position calls for a Bachelor's degree in business or a related field and at least five years of terminal operations