Lead Teller: Customer Service & Cash Ops Leader

Georgia Community Bank; Roberta (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Georgia Community Bank in Roberta, GA is seeking a Teller Operations Lead to supervise the teller line, ensure accurate transactions, and uphold bank policies. The role combines frontline service with leadership responsibilities.

You will coach tellers, manage cash, balance vault, and handle complex transactions while maintaining compliance with BSA/AML requirements and supporting branch management. Strong customer service, cash handling, and supervisory skills are essential; prior teller or

Qualifications

• Experience in teller operations and cash handling is required.
• Experience leading or supervising teller staff is preferred.
• Proficiency with banking software and office applications.

Responsibilities

• Oversee daily teller line operations and service delivery.
• Lead, train, and coach tellers; monitor performance and resolve issues.
• Maintain cash controls; balance vault and ATM cash; manage cash shipments.
• Ensure compliance with BSA/AML, CIP, and other regulatory requirements.
• Assist with branch procedures during opening/closing and complex transactions.

Skills

Teller operations

Leadership

Cash handling

Customer service

Regulatory compliance

Tools

Banking software

Job description

Georgia Community Bank in Roberta, GA is seeking a Teller Operations Lead to supervise the teller line, ensure accurate transactions, and uphold bank policies. The role combines frontline service with leadership responsibilities.

You will coach tellers, manage cash, balance vault, and handle complex transactions while maintaining compliance with BSA/AML requirements and supporting branch management. Strong customer service, cash handling, and supervisory skills are essential; prior teller or