Lead Teller - Customer Experience & Community Impact

Liberty Bank - CT; Old Saybrook (CT); On-site; USD 30,000 - 40,000; Full time

Job summary

Liberty Bank - CT is seeking a Teller to enhance customer experience in Old Saybrook, Connecticut. The role involves efficiently processing banking transactions and identifying opportunities to assist customers through exceptional service delivery.

Ideal candidates will have strong cash handling experience, proficiency in customer service and communication, and a commitment to the bank's values. Join us in making a positive impact in our community!

Qualifications

• Minimum of 6 - 12 months of cash handling experience in a retail or banking environment preferred.
• Strong verbal and written communication skills.
• Ability to effectively identify customer needs and enhance customer relationships.

Responsibilities

• Provide exceptional service delivery to resolve account service issues.
• Meet/exceed assigned referral goals through effective customer engagement.
• Educate customers on alternative banking channels including digital banking.

Skills

Cash handling experience

Customer service skills

Communication skills

Attention to detail

Education

High School degree or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Liberty Bank - CT is seeking a Teller to enhance customer experience in Old Saybrook, Connecticut. The role involves efficiently processing banking transactions and identifying opportunities to assist customers through exceptional service delivery.

Ideal candidates will have strong cash handling experience, proficiency in customer service and communication, and a commitment to the bank's values. Join us in making a positive impact in our community!