Customer Experience Teller

Liberty Bank - CT; Stonington (CT); On-site; USD 22,041 - 27,552; Full time

Job summary

Liberty Bank in Connecticut invites applications for a Teller who will deliver outstanding customer service, process a broad range of banking transactions, and identify referral opportunities aligned with our values. This role supports branch goals and helps deepen relationships in the community.

You will balance cash, maintain accurate records, and educate customers on digital channels while adhering to bank policies.

Qualifications

• High School degree or GED required.
• 6-12 months cash handling experience in retail or banking preferred.
• Proficient with Word, Excel, Outlook and related applications.
• Strong verbal and written communication skills.
• Ability to ask questions and identify customer needs.
• Attention to detail and ability to follow policies accurately.
• Ability to work independently and take initiative.
• Ability to make sound decisions balancing risk and customer service.
• Ability to foster a positive team/work environment.
• Willingness to work weekends and extended hours as required.

Responsibilities

• Greet customers promptly and provide exceptional service.
• Meet referral goals by identifying customer banking needs.
• Process diverse banking transactions accurately and efficiently.
• Document activities and follow up in banking systems.
• Educate customers on digital banking and alternative channels.
• Balance cash and maintain daily records.
• Adhere to compliance and risk controls per policy.

Skills

Cash handling

Communication

Needs analysis

Attention to detail

Independence

Decision making

Teamwork

Planning

Weekend availability

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Liberty Bank in Connecticut invites applications for a Teller who will deliver outstanding customer service, process a broad range of banking transactions, and identify referral opportunities aligned with our values. This role supports branch goals and helps deepen relationships in the community.

You will balance cash, maintain accurate records, and educate customers on digital channels while adhering to bank policies.