Lead Teller: Branch Ops, Training & Client Experience

Park Bank - Madison; Town of Middleton (WI); Presencial; USD 42.000 - 65.000; Jornada completa

Descripción de la vacante

Park Bank is seeking a Lead Teller to oversee and perform teller duties, ensure accurate cash handling, and support branch operations. You will train tellers, handle escalated client issues, and drive exceptional service while maintaining compliance and efficiency.

The role emphasizes leadership, accuracy, and a strong client focus, with opportunities to contribute to branch success and develop in a collaborative community bank environment.

Formación

• High School Diploma or equivalent; 3–5 years of related work experience.
• Strong attention to detail and cash handling accuracy.
• Ability to train and lead tellers; customer-focused service.

Responsabilidades

• Interact with clients and retail associates in a friendly and upbeat manner.
• Lead tellers and provide feedback on client experience.
• Process transactions for clients in a timely and accurate manner.
• Audit and oversee branch operations and cash handling.
• Ensure regulatory compliance and training.

Conocimientos

Customer service

Leadership

Cash handling

Regulatory compliance

Communication

Educación

High School Diploma or equivalent

Associate's Degree or post-secondary classes/degree

Descripción del empleo

Park Bank is seeking a Lead Teller to oversee and perform teller duties, ensure accurate cash handling, and support branch operations. You will train tellers, handle escalated client issues, and drive exceptional service while maintaining compliance and efficiency.

The role emphasizes leadership, accuracy, and a strong client focus, with opportunities to contribute to branch success and develop in a collaborative community bank environment.