Lead Technician / Mitigation Crew Chief

Voda Cleaning and Restoration; Louisville (KY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading cleaning and restoration company in Louisville as a Lead Tech. Oversee restoration projects, manage a team, and ensure quality service. With over 10 years in the industry, we prioritize client satisfaction and employee growth. Be part of a dynamic team dedicated to excellence and making a difference in clients' lives.

Benefits

Cutting-edge Technology

Expertise and Training

Growth Opportunities

Positive Environment

Qualifications

• 3+ years of experience in restoration or related field preferred.
• Knowledge of industry regulations and best practices.

Responsibilities

• Manage and coordinate daily activities of the carpet cleaning and restoration teams.
• Supervise and lead a team of technicians.
• Monitor project timelines and budgets.

Skills

Leadership

Project Management

Communication

Customer Service

Education

Certifications in restoration and water damage mitigation

Job description

We are seeking a Lead Tech to join our team at Voda Cleaning & Restoration of Louisville. This role will be responsible for overseeing and managing restoration projects, ensuring quality and timely completion, and leading a team of technicians to deliver exceptional service to our clients.

Responsibilities :

1. Manage and coordinate daily activities of the carpet cleaning and restoration teams, ensuring efficient project completion.
2. Supervise and lead a team of technicians, providing guidance and support.
3. Ensure all work is completed to company standards and client satisfaction.
4. Coordinate with clients and insurance companies to provide updates and resolve any issues.
5. Monitor project timelines and budgets to ensure efficiency and profitability.
6. Act as the point of contact between field teams and the Operations Manager, providing updates on project progress and addressing any challenges.
7. Perform hands-on fieldwork, assisting with carpet cleaning and restoration jobs as needed to ensure quality and smooth operations.
8. Conduct on-site training for team members, focusing on techniques, safety procedures, and proper equipment use.
9. Inspect completed projects to ensure adherence to IICRC standards, company protocols, and client expectations.
10. Ensure team compliance with OSHA regulations, safety policies, and company standards, and maintain proper safety documentation.
11. Communicate effectively with clients, addressing questions or concerns to ensure satisfaction.
12. Assist management in managing schedules, tracking inventory, and maintaining equipment in good working order.
13. Complete and oversee job-related documentation, including work orders, client records, and project notes.

Requirements :

• 3+ years of experience in restoration or related field (preferred).
• Strong leadership and project management skills.
• Knowledge of industry regulations and best practices.
• Certifications in restoration and water damage mitigation (IICRC, WRT, ASD) are a plus.
• Excellent communication and customer service skills.

About Us :

Voda Cleaning & Restoration of Louisville has been providing top-notch cleaning and restoration services to the Louisville area for over 10 years. Our commitment to quality and customer satisfaction has earned us a loyal client base and a reputation for excellence in the industry. We value our employees and offer a supportive and rewarding work environment.

Compensation : $19.00 - $23.00 per hour

Join Our Team at Voda Cleaning and Restoration!

Are you ready to join a dynamic team dedicated to a new level of clean? Voda Cleaning and Restoration is not just another cleaning and restoration company; we are industry leaders setting new standards for quality, innovation, and customer satisfaction. As we expand, we seek enthusiastic individuals passionate about making a difference and leaving a lasting impact in our customers' lives.

At Voda, we understand that a clean and safe environment is essential for well-being. We pride ourselves on restoring order, beauty, and safety to homes and businesses affected by water, fire, mold, or other disasters. Our skilled team of technicians delivers excellence in every job.

What Sets Voda Cleaning and Restoration Apart?

• Cutting-edge Technology: Using the latest in cleaning and restoration tools and equipment.
• Expertise and Training: Investing heavily in employee growth and continuous learning.
• Passionate Team: A family-like environment sharing a common mission.
• Client-Centric Approach: Prioritizing exceptional service and client satisfaction.
• Impactful Work: Making meaningful differences in people's lives daily.
• Growth Opportunities: Providing career advancement and personal development.
• Positive Environment: Promoting open communication, collaboration, and creativity.

If you're ready for a journey of impact and excellence, join Voda Cleaning and Restoration. Together, we will build a brighter, cleaner future for our clients, team, and community.

Apply now and be part of something extraordinary!

This franchise is independently owned and operated. Your application will go directly to the franchisee, and all hiring decisions are made locally. Please contact the franchise location directly for employment inquiries.