Lead Technician

FranPartners; Roswell (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join an exciting and innovative company dedicated to transforming the blue-collar service industry. As a Lead Technician, you will play a vital role in delivering exceptional customer service while performing window cleaning tasks for both residential and commercial clients. This position offers a dynamic work environment where you can thrive in a culture built on respect, teamwork, and fun. With competitive pay and opportunities for growth, you will be part of a mission to redefine service excellence. If you’re self-motivated and enjoy working outdoors, this is the perfect opportunity for you!

Benefits

Competitive pay

Cool uniforms

Strong community culture

Growth opportunities

Qualifications

• No prior window cleaning experience required; hospitality background welcomed.
• Strong communication, time management, and people skills are essential.

Responsibilities

• Coordinate and communicate clearly with customers before, during, and after the job.
• Perform interior and exterior window cleaning for residential and commercial clients.
• Maintain job oversight and represent the company professionally.

Skills

Strong communication skills

Time management skills

People skills

Ability to lift 40+ lbs

Self-motivated

Reliable

Coachable

Comfortable working outdoors

Job description

About Pink's Windows

Established in 2020, Pink’s was born out of the desire to bring dignity back to the blue-collar service industry. Tired of the stigma of workers showing up late or leaving jobs unfinished, Pink’s is here to change the narrative by bringing back the days of knowing and trusting the people working on your home or business. Founded on the idea of world-class service at a fair price, our Brand Promise is to be The Best Houseguest Ever.

If you possess a passion for delivering unparalleled customer service and want to be part of a company with a remarkable culture, we look forward to meeting you! Join our team at Pink’s as a Lead Technician and help us flip the script on the blue-collar service industry. You’ll play a central role in delivering high-quality service and building strong client relationships.

Why Join Us?

- Exciting & innovative brand with growth opportunities.

- Competitive pay, cool uniforms, and strong community culture.

- A role filled with purpose - this is NOT a desk job!

- Company culture that is built on respect, fun, and teamwork.

Lead Technician Role Overview

- Coordinate and communicate clearly with customers before, during, and after the job.

- Perform interior and exterior window cleaning for residential and commercial clients.

- Clean and scrub tracks, screens, solar panels, and gutters.

- Conduct soft washing, high dusting, and power washing of brick, siding, and concrete.

- Maintain equipment and cleanliness of the work van and job site.

- Take full ownership of assigned jobs, ensuring quality and customer satisfaction.

Key Responsibilities

- Review upcoming jobs, ensure needed materials and equipment are available.

- Send arrival alerts and communicate expectations with customers.

- Delegate tasks during jobs and provide support as needed to ensure efficiency and quality.

- Conduct walk-throughs with customers to review completed work.

- Handle customer payments and promote review submissions.

- Maintain job oversight, problem-solve in real-time, and represent the company professionally.

Skills and Qualifications

- No prior window cleaning experience required - hospitality background welcomed.

- Strong communication, time management, and people skills.

- Comfortable working outdoors and on ladders.

- Self-motivated, reliable, and coachable with a team-first mentality.

- Ability to lift 40+ lbs. and perform physical tasks consistently.

Additional Requirements

- Clean driving record and valid driver's license.

Compensation

$20-35/per hour (hourly rate + tips + bonus based on performance)

Expected Hours: 30–40 per week