Lead Technician

Yancey Power Systems

Resaca (GA)

On-site

USD 60,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Medical, Vision and Dental Insurance

Employee Wellness Programs

Paid Holidays

Paid Sick Leave

Tuition Reimbursement

Advancement Opportunities

401k Plan Strong Company Match

Employee Profit Sharing

Tool allowances

Paid vacations

Job summary

Yancey Bros. Co. in Georgia seeks a Lead Technician to manage shop technician scheduling and productivity. You will be the go-to person for difficult repairs and help peers develop their technical and diagnostic abilities.

The role emphasizes safe practices, daily customer communication, and coordinating parts and service updates while maintaining a clean work environment and supporting team members.

Qualifications

Strong mechanical aptitude and understanding of schematics and diagrams.
Provide own tooling applicable.
Exhibit teamwork mentality.
Preferred supervisory skills.

Responsibilities

Open and close work orders, schedule all techs and workload.
Ordering parts from vendors when necessary.
Assisting peers in developing their technical and diagnostic abilities.
Ensure a safe and clean work environment.
Post repair inspections.
Spend half hour per day with each shop tech.
Search for service letters, product updates and additional repairs.
Monitor life day labor and work in progress through service link.
Communicate daily with customers regarding status updates using multiple means of communication.
Participate in required safety program and work in a safe manner.
Additional duties as assigned by manager.

Skills

Mechanical aptitude

Schematics understanding

Teamwork mentality

Own tooling

Supervisory skills (preferred)

Education

High school diploma or equivalent

Tools

Own tooling

Job description

Who We Are

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

What You Will Be Doing

As the Lead Technician you will be responsible for scheduling and productivity of the shop technicians. You will be the go‑to person for questions regarding difficult repairs and assist peers in developing their technical and diagnostic abilities.

Primary Responsibilities

Open and close work orders, schedule all techs and workload.
Ordering parts from vendors when necessary.
Assisting peers in developing their technical and diagnostic abilities.
Ensure a safe and clean work environment.
Post repair inspections.
Spend half hour per day with each shop tech.
Search for service letter, product updates and additional repairs.
Monitor life day labor and work in progress through service link.
Communicate daily with customers regarding status updates using multiple means of communication.

Additional Responsibilities

Participate in required safety program and work in a safe manner.
Additional duties as assigned by manager.

Who We Are Looking For

To be successful in this position you should understand the requirements of scheduling work, keeping in mind current outstanding projects and employee schedules. You should possess a strong mechanical aptitude and understanding of schematics and diagrams, and be able to step in as a troubleshooter and instructor.

Education / Experience

High school diploma or equivalent required.

Required Qualifications / Skills

Strong mechanical background knowledge with various engines and different types of equipment.
Advanced understanding of schematics and diagrams.
Provide own tooling applicable.
Exhibit teamwork mentality.

Preferred Qualifications / Skills

Prior supervisory skills.

Values

Safety: We value the lives and health of our team and customers above all else.
Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
Teamwork: We work as one across our organization for the benefit of our customers.
Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal Candidates Will Demonstrate The Following Values

Acting in a safe manner
Exhibiting honesty and integrity
Acting in a fair and ethical manner
Team mentality
Delivering quality results
Embraces change / improvement
Exhibiting superior customer service skills
Exhibiting pride and ownership
Working with a sense of urgency
Exhibiting a winning attitude

What We Offer

Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure