Lead Technician

Yancey Bros. Co.

Brunswick (GA)

On-site

USD 50,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Full medical, vision and dental coverage

Technician tool allowances

Paid vacations

401k Plan Strong Company Match

Employee Profit Sharing

Tuition Reimbursement

Ongoing Training

Job summary

Yancey Bros. Co. is seeking a Lead Technician in Brunswick, Georgia. The role involves scheduling and overseeing shop technicians, assisting in complex repairs, and ensuring a safe work environment. A strong mechanical background and teamwork mentality are essential for success in this position.

The company offers competitive pay and a comprehensive benefits package, including medical coverage, paid vacations, and career development opportunities.

Qualifications

Strong mechanical aptitude and understanding of schematics and diagrams.
Ability to step in as a troubleshooter and instructor.

Responsibilities

Schedule work and manage shop technicians.
Order parts from vendors.
Assist peers in developing technical and diagnostic abilities.
Ensure a safe and clean work environment.
Post repair inspections and monitoring work progress.
Communicate daily with customers for status updates.

Skills

Strong mechanical background knowledge with various engines and different types of equipment

Advanced understanding of schematics and diagrams

Exhibit teamwork mentality

Provide own tooling applicable

Education

High school diploma or equivalent

Job description

Who We Are

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

What You Will Be Doing

As the Lead Technician you will be responsible for scheduling and productivity of the shop technicians. You will be the go to person for questions regarding difficult repairs and assist peers in developing their technical and diagnostic abilities.

Primary Responsibilities

Open and close work orders, schedule all techs and work load.
Ordering parts from vendors when necessary
Assisting peers in developing their technical and diagnostic abilities
Ensure a safe and clean work environment
Post repair inspections
Spend half hour per day with each shop tech
Search for service letter, product updates and additional repairs.
Monitor life day labor and work in progress through service link
Communicate daily with customers regarding status updates using multiple means of communication

Additional Responsibilities

Participate in required safety program and work in a safe manner.
Additional duties as assigned by manager.

Who We Are Looking For

To be successful in this position you should be able understand the requirements of time needed for scheduling work, keeping in mind current outstanding projects and employee schedules. You should possess a strong mechanical aptitude and understanding of schematics and diagrams, as well we have the ability to step in as a troubleshooter and instructor.

Education/Experience

High school diploma or equivalent required.

Required Qualifications/Skills

Strong mechanical background knowledge with various engines and different types of equipment
Advanced understanding of schematics and diagrams
Provide own tooling applicable
Exhibit teamwork mentality

Preferred Qualifications/Skills

Prior supervisory skills

Values

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

Safety: We value the lives and health of our team and customers above all else.
Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
Teamwork: We work as one across our organization for the benefit of our customers.
Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal Candidates Will Demonstrate The Following Values

Acting in a safe manner
Exhibiting honesty and integrity
Acting in a fair and ethical manner
Team mentality
Delivering quality results
Embraces change / improvement
Exhibiting superior customer service skills
Exhibiting pride and ownership
Working with a sense of urgency
Exhibiting a winning attitude

What We Offer

Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure