Lead Technician

ServiceMaster Clean of Fraser Valley; Georgia; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Vision insurance

Dental insurance

Training & development

401(k)

Competitive salary

Health insurance

Job summary

ServiceMaster Clean of Fraser Valley is seeking an experienced Lead Technician / Crew Chief in Georgia to lead field operations during restoration projects. You will manage job quality, train teams, and act as the main contact for customers and adjusters. Ideal candidates have leadership skills, prior restoration experience, and certifications such as IICRC. The position offers growth opportunities, competitive pay, and a chance to make a significant difference for people in crisis.

Qualifications

• Valid driver’s license with a clean record.
• Prior experience in restoration or construction, especially mitigation.
• IICRC certifications a big plus: WRT, ASD, FSRT, OCT.

Responsibilities

• Lead water, fire, and mold mitigation jobs.
• Train technicians onsite; ensure work is done safely.
• Document job notes, photos, and moisture readings.

Skills

Leadership

Communication

Customer service

Job tracking software

Education

High school diploma or GED

Tools

Moisture Mapper

MICA

DASH

Xactimate

Job description

Benefits

• Paid time off
• Vision insurance
• Dental insurance
• Training & development
• 401(k)
• Competitive salary
• Health insurance

Lead Technician / Crew Chief – Restoration Services

We’re looking for an experienced, hands‑on Lead Technician / Crew Chief to take charge of field operations during restoration projects involving water, fire, mold, and smoke damage. You’ll lead crews, manage job quality, and serve as the point of contact for customers and adjusters—making a real difference for people when disaster strikes.

What You’ll Do

• Lead water, fire, and mold mitigation jobs (demolition, drying, cleaning, equipment setup)
• Supervise and train technicians onsite; ensure work is done safely and correctly
• Document everything: job notes, photos, moisture readings, and drying logs using mobile software
• Explain the job process to homeowners and property managers in a clear, professional way
• Communicate with adjusters and internal team to resolve issues and keep jobs on track
• Complete job sketches and scopes; experience with Xactimate is a plus
• Review and ensure proper documentation for insurance compliance
• Perform quality checks, get customer sign-offs, and collect payments when needed
• Enforce safety rules and company policies at each job site

What We’re Looking For

• High school diploma or GED
• Valid driver’s license with a clean record
• Prior experience in restoration or construction (mitigation strongly preferred)
• Strong leadership, communication, and customer service skills
• Comfortable managing small crews and mentoring newer techs
• Experience with job tracking software (e.g., Moisture Mapper, MICA, DASH, etc.)
• IICRC certifications a big plus: WRT, ASD, FSRT, OCT
• Familiarity with Xactimate is a bonus

Physical Requirements

• Lift and carry up to 70 lbs regularly
• Stand, bend, crawl, and squat for extended periods
• Work in hot, cold, wet, or dusty environments
• Wear tight‑fitting respirators and safety gear when required

Why You’ll Thrive Here

• Be a leader on projects that make a difference
• Growth opportunities as you build technical and leadership skills
• Strong team support and training available
• Competitive pay with performance‑based opportunities