Lead Technician

IICRC; Philadelphia (Philadelphia County); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Free uniforms

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Job summary

ServiceMaster Clean of Fraser Valley is looking for a Lead Technician in Philadelphia. You will oversee and manage a crew, control job costs, and be the main contact for customers. This role includes handling emergency water damage recovery, mold remediation, and quality assurance in both residential and commercial settings.

Qualified candidates should have at least three years of experience in property restoration, strong leadership skills, and the ability to lift 75 lbs. PPE and safety gear are provided.

Qualifications

• At least three years of experience in property restoration services.
• Working knowledge of residential and/or commercial construction practices is a strong plus.
• Exhibit a professional, neat appearance.
• Ability to lift 75 lbs.
• Valid driver’s license with satisfactory driving record.

Responsibilities

• Manage the production of mold remediation and water damage cleanup.
• Provide leadership to ensure successful project delivery.
• Manage documentation on projects.
• Respond to emergency recovery situations 24/7.
• Work safely in a team environment.

Skills

Water/Fire/Mold specific restoration experience

Strong communication skills

Excellent Customer Service skills

Self-motivated and growth-oriented

Able to work efficiently in a team

Tools

PC and mobile devices

Job description

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

We Offer

• Team-oriented culture
• Opportunity for career growth
• Community Impact
• Training programs
• Competitive compensation
• Free uniforms

Job Summary

The Lead Technician is responsible for overseeing and managing a crew, controlling job costs, production times, and quality assurance, and acting as the primary point of contact for our customers, in addition to being responsible for a company vehicle and all equipment for both commercial and residential divisions. In addition, the Lead Technician is working with a Field Technician who regularly handles 24/7 emergency water damage recovery, mold remediation, fire restoration, and indoor air quality services in homes and buildings.

Primary Responsibilities

• Manage the production, including hands‑on work as required, of mold remediation, water damage cleanup, installation of preventative moisture control solutions, and HVAC and dryer vent cleaning per written scope of work
• Provide strong leadership to ensure successful, safe, timely, and profitable project delivery and completion
• Manage documentation on projects (i.e. photos, contracts, etc.)
• Respond to emergency recovery situations when needed, 24/7
• Work safely in a team environment
• Ensures all safety measures are enforced on the job site

Qualifications

• At least three years of experience in property restoration services. Water/Fire/Mold specific restoration experience necessary.
• Working knowledge of residential and/or commercial construction practices is a strong plus
• Self-motivated and growth-oriented
• Able to work efficiently and effectively in a Team environment
• Strong communication skills
• Excellent Customer Service skills
• Ability to operate PC and mobile devices
• Exhibit a professional, neat appearance
• Ability to lift 75 lbs
• Valid driver’s license with satisfactory driving record

Safety Gear Provided

• PPE
• Gloves (leather, nitrile, or coated cloth depending on application)
• Safety Glasses or Goggles
• N-95 Respirators
• Poly Spun "Tyvek" style suits with hood and foot protection
• Shoe Covers, Knee Pads, and "Muck Boots"
• Hard Hats, Ear Protection, and steel‑toe shoes may be required, depending on site application
• Fall protection for aerial work