Lead Technician

Yancey Bros Co.; Brunswick, Northern (GA, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Aggressive compensation levels

Technician tool allowances

Full medical, vision and dental

Employee wellness programs

Paid vacations

401k plan with strong company match

Employee profit sharing

Financial wellness coaching

Prescription Drug Coverage

Flexible Spending Accounts

Short & Long Term Disability

Group Life Insurance

Paid Holidays

Tuition Reimbursement

Ongoing Training

Job summary

Yancey Bros. Co. in Brunswick, GA is seeking a Lead Technician to oversee shop technicians, schedule workload, and assist peers with technical and diagnostic tasks.

You will open and close work orders, order parts, and ensure a safe, clean work environment while communicating status updates to customers. Ideal candidates have a strong mechanical background, an understanding of schematics, and the ability to mentor others. A high school diploma is required; supervisory experience is preferred.

Qualifications

• Strong mechanical background knowledge with various engines and different types of equipment.
• Advanced understanding of schematics and diagrams.
• Provide own tooling applicable.

Responsibilities

• Open and close work orders, schedule all techs and workload.
• Ordering parts from vendors when necessary
• Assisting peers in developing their technical and diagnostic abilities
• Ensure a safe and clean work environment
• Spend half hour per day with each shop tech
• Search for service letter, product updates and additional repairs.
• Monitor day-to-day labor and work in progress through Service Link
• Communicate daily with customers regarding status updates using multiple means of communication

Skills

Strong mechanical background

Advanced schematics understanding

Provide own tooling

Prior supervisory skills

Education

High school diploma or equivalent

Job description

Brunswick EM
370 Perry Lane Rd
Brunswick, GA 31525, USA

Description

Who We Are:

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset...our employees.

What You Will Be Doing:

As the Lead Technician you will be responsible for scheduling and productivity of the shop technicians. You will be the go to person for questions regarding difficult repairs and assist peers in developing their technical and diagnostic abilities.

Primary Responsibilities:

• Open and close work orders, schedule all techs and work load.
• Ordering parts from vendors when necessary
• Assisting peers in developing their technical and diagnostic abilities
• Ensure a safe and clean work environment
• Spend half hour per day with each shop tech
• Search for service letter, product updates and additional repairs.
• Monitor life day labor and work in progress through service link
• Communicate daily with customers regarding status updates using multiple means of communication

Additional Responsibilities:

• Participate in required safety program and work in a safe manner.
• Additional duties as assigned by manager.

Who We Are Looking For:

To be successful in this position you should be able understand the requirements of time needed for scheduling work, keeping in mind current outstanding projects and employee schedules. You should possess a strong mechanical aptitude and understanding of schematics and diagrams, as well we have the ability to step in as a troubleshooter and instructor.

Education/Experience:

• High school diploma or equivalent required.

Required Qualifications/Skills:

• Strong mechanical background knowledge with various engines and different types of equipment
• Advanced understanding of schematics and diagrams
• Provide own tooling applicable

Preferred Qualifications/Skills:

• Prior supervisory skills

Values:

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

• Safety: We value the lives and health of our team and customers above all else.
• Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
• Teamwork: We work as one across our organization for the benefit of our customers.
• Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide.
• Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal candidates will demonstrate the following values:

• Acting in a safe manner
• Exhibiting honesty and integrity
• Acting in a fair and ethical manner
• Team mentality
• Delivering quality results
• Exhibiting pride and ownership
• Working with a sense of urgency
• Exhibiting a winning attitude

What We Offer:

Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure

• Compensation: Competitive Pay
• Technician Tool Allowance
• 401k Plan Strong Company Match
• Employee Profit Sharing
• Financial Wellness Coaching

Employee Wellness Program

• Prescription Drug Coverage
• Flexible Spending Accounts
• Short & Long Term Disability
• Group Life Insurance

Personal Time Off

• Paid Holidays
• Tuition Reimbursement
• Ongoing Training

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.