Lead Technical Project Manager: Enterprise Deployments

Hello Patient; New York (NY); On-site; USD 100,000 - 170,000; Full time

Job summary

Hello Patient is seeking a Technical Project Manager to own complex customer deployments, coordinating with AI Product Management, Engineering, and Account Management to ensure fast, aligned execution. You will manage timelines, dependencies, and risk while translating customer needs into actionable plans for multiple deployments.

The role emphasizes technical stewardship without requiring you to be an engineer.

Qualifications

• 4+ years of technical project management or related roles.
• Experience managing complex B2B SaaS deployments with multiple stakeholders.
• Strong ability to drive timelines, risks, and cross-functional execution.
• Technical understanding of APIs, webhooks, integrations, and systems.

Responsibilities

• Coordinate complex customer deployments end-to-end from kickoff through launch and expansion.
• Build and manage project plans, timelines, milestones, dependencies, and risk tracking.
• Drive cadence with weekly updates and clear ownership across internal teams.
• Partner with AI Product Managers, Engineering, and Account Management to coordinate delivery.
• Translate customer requirements into clear technical workstreams and execution plans.

Skills

Technical project management

Cross-functional leadership

Customer deployments coordination

AI product understanding

Education

PMP certification

Tools

Linear

Jira

Confluence

Job description

Hello Patient is seeking a Technical Project Manager to own complex customer deployments, coordinating with AI Product Management, Engineering, and Account Management to ensure fast, aligned execution. You will manage timelines, dependencies, and risk while translating customer needs into actionable plans for multiple deployments.

The role emphasizes technical stewardship without requiring you to be an engineer.