Enterprise Technical Program Manager, Delivery Lead

Airtable; United States; Remote; USD 120,000 - 150,000; Full time

Job summary

Airtable invites a Technical Project Manager to lead delivery on our most complex engagements with enterprise customers. You will own the relationship, plan, and outcomes from kickoff through go-live and beyond, coordinating internal teams, external partners, and stakeholders across milestones and compliance needs.

You will drive technical sequencing, guide AI-enabled workflow transformations, and actively apply AI tools to reporting, risk synthesis, and documentation.

Qualifications

• Delivered technical programs for external customers in a professional services or consulting context.
• 5+ years managing technical delivery.

Responsibilities

• Serve as the primary delivery lead for enterprise customers, owning the relationship, the plan, and the outcome from kickoff through go-live and beyond.
• Run delivery across all workstreams: internal team, external partners, customer stakeholders, managing progress, blockers, and alignment simultaneously.
• Own the project plan end to end: scope, schedule, budget, risk register, and RAID log across the full engagement lifecycle.
• Make technical sequencing decisions when platform constraints, compliance requirements, or partner dependencies force tradeoffs.
• Guide customers through AI workflow transformation, helping them move from human-run processes to AI-augmented and agent-assisted operations, and managing the organizational dynamics that come with it.
• Use AI tools actively in your own delivery operations: status reporting, risk synthesis, documentation, and stakeholder communication.
• Manage scope formally: track change requests, assess impact on timeline and budget, and run the change order process when the engagement evolves beyond the original SOW.
• Sequence work across Agile sprint cycles and Waterfall delivery milestones depending on what the engagement demands, and shift the model when reality requires it.
• Hold external partners accountable across organizational boundaries, by relationship and clarity, not authority.
• Coordinate compliance, security, access management, and third-party approvals in regulated enterprise environments.
• Keep executive stakeholders accurately informed without requiring them to understand the technical details.
• Work directly in Airtable as an operational tool; hands-on platform fluency is required.

Skills

Technical project management

Stakeholder management

Agile & Waterfall

Risk management

Strategic planning

Tools

Airtable

Job description

Airtable invites a Technical Project Manager to lead delivery on our most complex engagements with enterprise customers. You will own the relationship, plan, and outcomes from kickoff through go-live and beyond, coordinating internal teams, external partners, and stakeholders across milestones and compliance needs.

You will drive technical sequencing, guide AI-enabled workflow transformations, and actively apply AI tools to reporting, risk synthesis, and documentation.