Lead Technical Program Manager - Enterprise Technology

JPMorgan Chase & Co.; Jersey City (NJ); On-site; USD 140,000 - 210,000; Full time

Job summary

JPMorgan Chase & Co. seeks a Lead Technical Program Manager in Corporate Sector's Enterprise Technology - Vendor Management team to drive delivery of complex technology programs and align initiatives with business goals across the firm.

You will manage resources, budgets, and high-performing teams while leveraging AI capabilities to accelerate planning and ensure risk-aware, data‑driven decisions. Strong communication and executive engagement are essential.

Qualifications

• 5+ years of experience leading complex technology programs.
• Demonstrated ability to manage resources and budgets across large teams.
• Experience validating AI-assisted plans and handling data sensitivity.
• Strong stakeholder management with executive engagement capabilities.

Responsibilities

• Develop and execute comprehensive project plans with technical requirements, resources, and timelines.
• Leverage enterprise AI capabilities to accelerate planning and risk synthesis while ensuring data handling standards.
• Identify and mitigate risks, escalate issues, and implement contingency plans.
• Collaborate with engineering, product, and business stakeholders to define scope and deliverables.
• Apply analytical reasoning to measure program performance and drive improvements.
• Champion agile practices and continuous improvement within the team.
• Promote reuse-first, AI-assisted governance and reporting aligned to delivery standards.

Skills

Technical program management

Stakeholder management

Budget & resource management

Agile delivery

Strategic thinking

AI governance

Education

Advanced degree

Tools

Power BI

Tableau

Qlik Sense

SharePoint

Job description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Corporate Sector's Enterprise Technology - Vendor Management team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champion agile delivery practices and continuous improvement, fostering a culture of continuous learning and innovation within the team
• Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities; including experience developing business cases, executive reporting, dashboards, performance metrics, and data-driven insights.
• Significant experience in strategy execution, transformation, consulting, portfolio management, business management, vendor governance, or related disciplines.
• Proven track record leading large-scale strategic initiatives in complex, global, and highly matrixed organizations.
• Strong strategic thinking, problem-solving, governance, and decision-making capabilities.
• Exceptional communication, presentation, and executive engagement skills, with the ability to translate complex issues into actionable recommendations.
• Ability to lead through ambiguity, manage competing priorities, and deliver results in a fast-paced environment.

Preferred qualifications, capabilities, and skills

• Advanced degree and experience in consulting, strategy, transformation, business management, or portfolio management.
• Financial services experience and/or experience leading large-scale business or technology transformation initiatives.
• Familiarity with enterprise technology organizations, vendor management and governance, contract lifecycle management, sourcing and procurement principles, and operating model transformation.
• Experience with analytics, reporting, and collaboration tools such as Power BI, Tableau, Qlik Sense, and SharePoint.