Lead Technical Program Manager - Infrastructure Projects

JPMorgan Chase; Plano (TX); On-site; USD 140,000 - 210,000; Full time

Job summary

JPMorgan Chase in Plano, TX is seeking a Lead Technical Program Manager to drive delivery of complex technology programs within Corporate Sector - Infrastructure Platforms - Data and Specialty Services. You will guide strategy, manage resources, and partner with engineering, product, and business teams to meet ambitious goals.

The role requires deep technical leadership, strong stakeholder management, and hands-on use of AI-assisted planning to synthesize risks and report progress.

Qualifications

• 5+ years of experience in technical program management leading complex technology projects in a large organization.
• Advanced expertise in stakeholder management across cross-functional teams and clients.
• Experience using enterprise-authorized AI capabilities to support program workflows with validation and data sensitivity awareness.
• Ability to review AI-assisted plans, risks, and recommendations with data handling awareness.
• Advanced experience with vendor products and managing vendor relations.
• Proven track record of managing resources, budgets, and high-performing teams in agile environments.
• Strong analytical reasoning and problem-solving to break down objectives into actionable tasks.

Responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis, validating outputs and handling data according to sensitivity requirements
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team

Skills

Technical program mgmt

Stakeholder mgmt

Vendor management

Agile methods

AI in PM

Risk management

Resource & budget mgmt

Job description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in Corporate Sector - Infrastructure Platforms - Data and Specialty Services team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
• Must have strong analytical reasoning and problem-solving skills, breaking down objectives into actionable task

Preferred qualifications, capabilities, and skills

• Lead technical program management experience in a very large and complex Financial services enviornment
• In depth experience managing Infrastructure Technology Programs
• Experience with agile methodologies
• Advanced communication and collaboration skills
• Knowledge of industry-standard project managememnt tools
• Experience working in dynamic, fast-paced environments