Lead Technical Program Manager

JPMorgan Chase & Co.; Palo Alto (CA); On-site; USD 140,000 - 200,000; Full time

Job summary

JPMorganChase seeks a Lead Technical Program Manager to guide large technology programs within Infrastructure Platforms Foundational Services. You will drive on-time delivery, align with business goals, and manage budgets and teams.

You will forge strong stakeholder relationships, drive data-driven optimizations, and promote AI-assisted governance while championing agile methodologies across the organization.

Qualifications

• 5+ years leading complex technology programs in large orgs.
• Advanced stakeholder management to influence decisions.
• Vendor relations management to enable shared services access.
• Proven resources and budget management in agile settings.
• Strong analytical reasoning to break down objectives.
• Experience using enterprise AI capabilities for PM workflows (mandatory).
• Ability to validate AI-assisted plans and data handling standards.

Responsibilities

• Develop and execute project plans with technical requirements, resources, and timelines.
• Identify and mitigate risks; implement contingency plans to maintain momentum.
• Collaborate with engineering, product and business to define scope and deliverables.
• Use analytical reasoning to assess performance and drive data-driven improvements.
• Promote reuse-first, AI-assisted governance and reporting with human review.
• Advocate agile practices and ensure a culture of learning and innovation.
• Utilize enterprise AI to accelerate planning and risk synthesis with QA checks.

Skills

Technical PM leadership

Stakeholder management

Vendor management

Resource & budget mgmt

Analytical reasoning

AI in program mgmt

Data sensitivity awareness

Job description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager at JPMorganChase within Infrastructure Platforms Foundational Services, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneouslyeffectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity. (mandatory)
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.

FEDERAL DEPOSIT INSURANCE ACT

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.