Lead Technical Program Manager - AI Infrastructure Platforms

JPMorgan Chase & Co.; Seattle (WA); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorgan Chase & Co. seeks a Lead Technical Program Manager to guide complex technology initiatives across Corporate Technology AI Infrastructure Platforms. You will drive delivery, manage resources and budgets, and lead high-performing teams while aligning with business goals.

Excellent communication and stakeholder engagement are essential to influence decision-making and ensure quality outcomes. This role requires deep technical acumen, strategic thinking, and the ability to navigate

Qualifications

• 5+ years of experience in technical program management leading complex technology projects.
• Experience using enterprise-authorized AI capabilities in a work environment.
• Ability to review and validate AI-assisted plans, risks, and recommendations.
• Advanced stakeholder management with cross-functional influence.
• Proven ability to manage resources, budgets, and high-performing teams in agile settings.
• Analytical reasoning and problem-solving to break down objectives into tasks.

Responsibilities

• Develop and execute comprehensive project plans with requirements, resources, and timelines to ensure on-time delivery.
• Leverage enterprise AI capabilities to accelerate planning and risk synthesis while handling data sensitivity.
• Identify and mitigate risks, addressing roadblocks with contingency plans.
• Collaborate with engineering, product, and business stakeholders to define scope, objectives, and deliverables.
• Use analytical reasoning to assess performance and drive data-driven improvements.
• Champion agile delivery and continuous improvement within the team.
• Promote reuse-first, AI-assisted governance and reporting with human review.

Skills

Technical Program Management

AI Infrastructure

Stakeholder Management

Risk Management

Agile Methodologies

Resource & Budget Mgmt

Job description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager within the Corporate Technology AI Infrastructure Platforms Team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneouslyeffectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job Responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champion agile delivery practices and continuous improvement, fostering a culture of continuous learning and innovation within the team
• Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities

Preferred qualifications, capabilities, and skills

• Demonstrate the ability to manage multiple competing priorities and drive projects to completion
• Ability to work in a team oriented environment often cross functional
• Excellent verbal and written communication skills with the ability to influence others internally and externally
• Demonstrated experience driving overall strategy and teams across organizations

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase’s review of criminal conviction history, including pretrial diversions or program entries.