Lead Technical Product Manager - POS for Franchises

On-Demand Group; Minneapolis, Saint Paul (MN, MN); On-site; USD 115,000 - 135,000; Full time

Benefits offered by this job

Health and wellness benefits

Company-matching 401(k)

Tuition assistance

Professional development

Collaborative work environment

Job summary

On-Demand Group seeks a Technical Product Manager to lead development of the organization’s point-of-sale software, supporting franchise operations and brand delivery while delivering value to owners and employees.

The role emphasizes shaping product strategy, building roadmaps, and partnering with technology teams and the POS vendor to enhance features, while training and enabling franchise staff to use new capabilities.

Qualifications

• Bachelor's degree in technology or related field preferred.
• 5+ years of equivalent product management experience preferred.
• Leadership from strategy through launch.
• Strong understanding of SDLC and POS integrations.
• Ability translate stakeholder needs into technical solutions.

Responsibilities

• Drive product visions and strategies aligned with goals.
• Understand franchise owners' needs via relationships and site visits.
• Design roadmaps and prioritize deliveries.
• Define user stories and requirements.
• Serve as SME for the POS software solution.
• Partner with tech teams and POS vendor to develop features.
• Work with BAs to design requirements, perform UAT, and approve releases.
• Lead go-to-market efforts for new features and products.
• Lead training efforts for franchise owners and employees.
• Deliver presentations on key product messages and functionality.
• Collaborate with Business Technology Services to establish best practices.
• Listen to stakeholders and build trust through feedback.

Skills

Product management

Stakeholder management

SDLC understanding

Cross-functional leadership

Communication skills

Vendor management

Presentations

Education

Bachelor's degree in technology

Job description

On-Demand Group seeks a Technical Product Manager to lead development of the organization’s point-of-sale software, supporting franchise operations and brand delivery while delivering value to owners and employees.

The role emphasizes shaping product strategy, building roadmaps, and partnering with technology teams and the POS vendor to enhance features, while training and enabling franchise staff to use new capabilities.