Lead Technical Field Manager – German Auto Experts

TPI Global Solutions; San Francisco (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

TPI Global Solutions is seeking a Technical Field Manager with deep German automotive experience to support a network of local dealerships in the Metro Bay Area. You will diagnose complex vehicle concerns, mentor dealership technicians, and drive long-term technical solutions between dealers and the manufacturer.

Ideal candidates have 7–10+ years in automotive diagnostics, prefer VW/Audi/Mercedes-Benz, and can lead technical initiatives while traveling occasionally to support field operations.

Qualifications

• 7-10+ years of automotive technical experience.
• Strong background with Volkswagen or Audi; Mercedes-Benz master techs encouraged.
• Advanced diagnostic and troubleshooting skills.
• Excellent technical documentation and communication.
• Ability to build strong relationships with dealership teams.
• Primarily supporting dealerships within Metro Bay Area with occasional travel.

Responsibilities

• Support approximately 17 dealerships throughout the Metro Bay Area
• Partner directly with dealership technicians to diagnose and resolve complex vehicle issues
• Manage and monitor open technical service cases through resolution
• Investigate recurring technical concerns and perform root cause analysis
• Develop detailed technical reports outlining findings, repair challenges, and recommended corrective actions
• Act as the primary technical liaison between dealerships and the manufacturer
• Help improve dealer repair processes and overall technical performance

Skills

Automotive diagnostics

Dealership support

Field technical leadership

Relationship building

Technical documentation

Communication skills

Root cause analysis

German brands exp

Job description

TPI Global Solutions is seeking a Technical Field Manager with deep German automotive experience to support a network of local dealerships in the Metro Bay Area. You will diagnose complex vehicle concerns, mentor dealership technicians, and drive long-term technical solutions between dealers and the manufacturer.

Ideal candidates have 7–10+ years in automotive diagnostics, prefer VW/Audi/Mercedes-Benz, and can lead technical initiatives while traveling occasionally to support field operations.