Lead Tech Program Manager – AI Data Center Ops

Fluidstack; Austin, New York, San Francisco (TX, NY, CA); Remote; USD 110,000 - 170,000; Full time

Benefits offered by this job

Equity

Health insurance

Retirement plan

Generous PTO

Job summary

Fluidstack is seeking a Program Manager to own the end-to-end site handover framework, from construction to live operations, across design, construction, supply chain, and site ops. You will embed early to shape maintainability and drive cross-functional handovers with training, documentation, and systems access.

You will design and implement SOPs, manage incidents with root-cause analysis, and create dashboards to track stability trends.

Qualifications

• Experience running program management in mission-critical environments with measurable impact.
• Ability to design and implement handover gates, SOP libraries, and incident management programs from scratch.
• Proven track record coordinating design, construction, supply chain, and site ops teams.
• Strong written communication to distill complex issues into actionable decisions.

Responsibilities

• Own the end-to-end site handover framework from construction to live operations.
• Embed with design, construction, and due diligence teams to influence maintainability.
• Drive cross-functional handover rhythm across training, docs, systems access, and knowledge transfer.
• Build and maintain SOPs governing datacenter operations with adoption metrics.
• Lead incident management and CAPA programs with root-cause analysis and preventive actions.
• Produce dashboards and reporting for leadership visibility on stability and incident trends.

Skills

Program management

Cross-functional leadership

Operational frameworks

Incident management

Dashboard reporting

Tools

Dashboard tools

Job description

Fluidstack is seeking a Program Manager to own the end-to-end site handover framework, from construction to live operations, across design, construction, supply chain, and site ops. You will embed early to shape maintainability and drive cross-functional handovers with training, documentation, and systems access.

You will design and implement SOPs, manage incidents with root-cause analysis, and create dashboards to track stability trends.