Technical Program Manager, Data Center Ops — Global Scale

Fluidstack; New York (NY); On-site; USD 160,000 - 230,000; Full time

Benefits offered by this job

Equity (RSUs)

Health, dental, and vision insurance

Retirement plan

Generous PTO

Job summary

Fluidstack in New York, NY seeks a high-impact Data Center Operations role to own end-to-end site handover, from construction to live operations. You will embed with design, construction and due diligence teams to shape maintainability requirements while driving cross-functional handover rhythm and SOP development across the fleet.

You will lead incident management, CAPA tracking, and the creation of dashboards to monitor stability and incident trends, ensuring durable improvements across the

Qualifications

• Describe operational frameworks for handover gates, SOP libraries, incident management programs.
• Ability to quarterback across design, construction, supply chain and site ops.
• Clear written communication to distill complex operational issues into decisions.

Responsibilities

• Own the end-to-end site handover framework and gates, sign-off criteria, and live-ops handover.
• Embed into design, construction, and due diligence to shape maintainability requirements.
• Drive cross-functional handover rhythm across training, documentation, and system access.
• Build and maintain SOPs for datacenter operations with adoption metrics.
• Lead incident management and CAPA programs to reduce outages and improve stability.
• Produce dashboards and reporting to give leadership visibility on stability and trends.

Job description

Fluidstack in New York, NY seeks a high-impact Data Center Operations role to own end-to-end site handover, from construction to live operations. You will embed with design, construction and due diligence teams to shape maintainability requirements while driving cross-functional handover rhythm and SOP development across the fleet.

You will lead incident management, CAPA tracking, and the creation of dashboards to monitor stability and incident trends, ensuring durable improvements across the