Lead Systems Technician

Us; Nashville (TN); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Company vehicle

Company paid cell phone

Career advancement opportunities

401k plan

Paid holidays

Job summary

Vector Security is seeking a Lead Service Systems Technician in Nashville, TN, with a focus on fire, access, CCTV, and networking. You will mentor junior techs, support customer service excellence, and participate in company initiatives. A clear path for career development is provided.

Expect paid training to earn NICET, ESA and OSHA certifications, along with a comprehensive benefits package and a company vehicle for work. On-the-road duties are required.

Qualifications

• Requires high school diploma or equivalent and security/tech education or certification.
• Minimum of 2 years experience with fire detection and signaling systems.
• Proven field experience in integrated security systems and software programming for manufacturers.
• Valid driver’s license with clean driving history.

Responsibilities

• Service integrated systems including fire alarm, card access, CCTV, networking and burglar alarm.
• Mentor junior technicians and share learned technical information.
• Provide exceptional customer service and upsell opportunities.
• Support implementation of new products and branch capabilities.

Skills

Field experience

Technical aptitude

Customer service

Active listening

Team mentoring

Education

HS diploma

Technical certification

Tools

Security software

VMS programming

IP video systems

NVR setup

Access control software

Job description

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Lead Service Systems Technician!

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.

Job Location: Nashville, TN / On the road

Summary:

Are you ready to earn more money by moving up the career ladder with Vector Security? You’ll receive paid training to earn certifications for NICET, ESA and OSHA. We have a clear path for career development, so you have a clear game plan to advance your career. Take on new challenges and new opportunities by applying with Vector today!

What You’ll Do:

• Service integrated systems including fire alarm, card access, CCTV, networking, and burglar alarm.
• Actively participate in company initiatives such as securing referrals and upselling.
• Provide exceptional customer service.
• Provide positive reinforcement of programs and initiatives to peers.
• As new products/solutions are introduced, serve as mentor to junior technicians and share learned technical information to improve individual and branch capabilities.

What You’ll Need:

• HS diploma or equivalent.
• 5-Years: Field experience or equivalent technical service education or certification.
• Minimum of 2 -Years of fire detection and signaling systems experience.
• Valid Driver’s License with an acceptable driving history.
• The skills to decipher/design integrated systems in conjunction with local jurisdiction requirements.
• Possess strong technical aptitude.
• Ability to engage others through active listening.
• Proficient in company skills and best practices such as safety, use of equipment, etc.
• Ability to demonstrate proficient understanding of the software and programming for the primary manufacturers used by your home branch.
  • This includes residential and commercial security, fire alarm systems, testing proper communication with the Central Station, Analog and IP video systems including NVR set-up, software service and VMS programming.
• Also, access control systems including software service, system programming and user credential programming.

What You’ll Get:

We offer a “Total Rewards”package including:

• Company Provided Vehicle to use for work.
• Company Paid Cell Phone and Tablet.
• Career advancement opportunities.
• Competitive compensation with incentive eligibility
• Medical, dental, and vision coverage
• HSA/FSA programs
• Company paid life and AD&D insurance.
• Company paid short- and long-term disability.
• Voluntary benefit products
• 401k retirement savings plan after just 60 days
• 7 Company Holidays, plus 2 Floating holidays of your choice
• Paid Time Off
• Tuition reimbursement
• Employee Assistance Program (EAP)

About Us:

We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.

Our Values:

• Win as a team.
• Do the right thing.
• Make a difference every day!
• Get it done.
• Think big.

If you share these ideals, we'd love to hear from you!

Vector Security is a Drug-Free Workplace

Vector Security is an Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.