Lead Systems Technician

Us; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

First shift schedule

Medical and dental coverage

401k

Paid holidays

Tuition reimbursement

EAP

Job summary

Vector Security is seeking a Lead Systems Technician in Phoenix, AZ to service and install commercial integrated systems including Burglar and Fire Alarms, Access Control, and Video. The role requires strong technical aptitude and professional communication to support customers and team members.

You'll manage system servicing, coordinate basic to advanced network device installations, and schedule service jobs while upholding our service standards and safety requirements.

Qualifications

• High School Diploma or equivalent required.
• 2+ years of fire detection and signaling systems experience.
• 5+ years industry experience preferred.
• Valid Driver’s License required.
• Fire Alarm License - Preferred.
• ESA Certified Alarm Technician Level 2 or equivalent - Preferred.
• NICET Fire or Video Level 2 - Preferred.
• Must communicate professionally to provide superior customer service.
• Understands software and programming for primary manufacturers used by the home branch.

Responsibilities

• Completes system servicing and/or installations of various types of integrated systems.
• Completes servicing and/or installation of basic to advanced network devices.
• Completes routing and scheduling for commercial service jobs.

Skills

Communication

Technical aptitude

Customer service

Driver's license

Education

High School Diploma or equivalent

Job description

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as our new Lead Systems Technician!

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.

Location: Phoenix, AZ

Work Schedule

Monday - Friday, 1st shift hours

Company vehicle provided

Summary

As a Lead Systems Technician, you will be responsible for the Servicing and/or Installation of commercial integrated systems including Burglar and Fire Alarms, Access Control, and Video. Possesses strong technical aptitude and effective interpersonal skills.

What You’ll Do

• Completes system servicing and/or installations of various types of integrated systems.
• Completes servicing and/or installation of basic to advanced network devices.
• Completes routing and scheduling for commercial service jobs.

What You’ll Need

• Education & Experience:
  • High School Diploma or equivalent.
  • Minimum of 2-years of fire detection and signaling systems experience (burglary, fire alarm, CCTV and access control).
  • 5+ years industry experience - Preferred.
• Certification/License:
  • Must possess a Valid Driver’s License.
  • Fire Alarm License - Preferred.
  • ESA Certified Alarm Technician Level 2 or equivalent - Preferred.
  • NICET Fire or Video Level 2 - Preferred.
• Communication:
  • Must be able to effectively communicate with various individuals in a professional manner in order to provide superior customer service.
• Technical:
  • Understands software and programming for the primary manufacturers used by their home branch.
  • Possesses the skill to decipher/design integrated systems in conjunction with local jurisdiction requirements.

What You’ll Get

We offer a “Total Rewards”package including:

• Company vehicle provided.
• Monday - Friday, first shift schedule.
• Competitive compensation with incentive eligibility.
• Career advancement opportunities
• Medical, dental, and vision coverage.
• HSA/FSA programs.
• Company paid life and AD&D insurance.
• Company paid short- and long-term disability.
• Voluntary benefit products.
• 401k retirement savings plan after just 60 days
• 7 Company Holidays, plus 2 Floating holidays of your choice
• Paid Time Off
• Tuition reimbursement
• Employee Assistance Program (EAP)

About Us

Vector Security is a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential and Commercial business units, Vector Security delivers smart security, life safety, video, access control, and monitoring solutions. Our Vector Security Networks (VSN) division provides national security solutions for multi-site organizations, while Managed Network Services (MNS) delivers secure connectivity, and network management services that help businesses operate reliably and securely. For more than 50 years, we have been committed to protecting people, property, and business operations through innovative technology and exceptional service.

Our Values

• Win as a team.
• Do the right thing.
• Make a difference every day.
• Get it done.
• Think big.

If you share these ideals, we'd love to hear from you!

Vector Security is a Drug-Free Workplace

Vector Security is an Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.