Lead Sustaining Engineer: Incident Response & Mentorship

AutoStore System, Inc; Atlanta (GA); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

HSA

Paid time off

401(k)

Educational assistance

Job summary

AutoStore System, Inc in Atlanta, GA is seeking a Lead Sustaining Engineer to direct the day-to-day work of junior engineers and contract resources, owning intake, triage, prioritization, and resolution of escalated issues. You will deliver clean fixes, review junior work, investigate defects from logs and telemetry, and participate in on-call rotations, driving rapid, durable resolutions.

The role emphasizes .NET proficiency, strong problem solving, mentoring, cross-team collaboration, and a

Qualifications

• Proficiency in .NET and live production debugging.
• Strong problem solving and root cause analysis.
• Experience mentoring junior engineers and coordinating resources.
• Willingness to participate in rotating on-call.

Responsibilities

• Lead Sustaining function day-to-day with junior engineers and contractors.
• Deliver clean fixes, patches, and maintenance releases.
• Review fixes for quality and regression risk before release.
• Investigate defects using logs, telemetry, and field data.
• Coordinate on-call rotations and incident post-mortems.

Skills

NET proficiency

Debugging

Observability

Mentoring

On-call

Tools

Telemetry tools

Monitoring tools

Job description

AutoStore System, Inc in Atlanta, GA is seeking a Lead Sustaining Engineer to direct the day-to-day work of junior engineers and contract resources, owning intake, triage, prioritization, and resolution of escalated issues. You will deliver clean fixes, review junior work, investigate defects from logs and telemetry, and participate in on-call rotations, driving rapid, durable resolutions.

The role emphasizes .NET proficiency, strong problem solving, mentoring, cross-team collaboration, and a