LEAD SURVEILLANCE AGENT

ViziRecruiter,LLC.; Bangor (ME); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Job summary

A leading entertainment company seeks a Surveillance Monitor in Bangor, Maine. The role involves monitoring gaming areas, preparing activity logs, assisting in crime prevention, and ensuring adherence to company policies. Candidates must be at least 18, with a high school diploma or equivalent, and possess basic computer and communication skills. Joining offers growth opportunities in a dynamic work environment, alongside a competitive rewards package.

Qualifications

• Must be a minimum of 18 years of age.
• Basic computer knowledge and skills.
• Ability to read and write in English.

Responsibilities

• Monitor facility through surveillance and record activities.
• Patrol entrance and sensitive areas for safety.
• Prepare daily logs of surveillance activity.

Skills

Basic computer knowledge

Good verbal communication skills

Basic math skills

Education

High School diploma or equivalent

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• When assigned to surveillance monitoring room, "patrols" the facility through the pan, tilt and zoom cameras and records all pertinent activity on the digital video recording systems. Logs and marks recordings and files them in one of several repositories depending on the activity depicted.
• Similarly, "patrols" the facility entrances, the Cashier's Cages, Main Bank and Count Rooms.
• Coordinates with the Surveillance Manager to record the questionable activity for review and possible use as evidence in court. Conducts the same type of observations of the gaming areas.
• Prepares daily logs of all pertinent activity.
• Assists the Security Department in crime prevention activities.
• Assists in the detection of illegal activities in the facility to include the Gaming areas, Food and Beverage areas, Cage and Count Room areas.
• Adheres to all Departmental and Human Resources Policy and Procedures.
• Conduct investigations and inquiries as directed by the Surveillance Manager.
• Produces reports on all investigations.

Requirements

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

Must be a minimum of 18 years of age. High School diploma or equivalent and/or six months related experience and/or training preferred; or equivalent combination of education and experience. Basic computer knowledge.

LANGUAGE SKILLS:

Must be able to read and write in English and have good verbal communicating skills.

MATHEMATICAL SKILLS:

Basic math skills such as adding, subtracting, fractions, decimals, percentages etc.

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions.

CERTIFICATES, LICENSES, REGISTRATIONS:

Must qualify for licensing with the Maine Gambling Control Board